Breaking the Cycle: Creating change in government organizations when they don’t want to change - Rachel Kroft, Senior User Researcher and Strategist at CivicActions, USA
gdsteam
CC BY 2.0
<a rel="nofollow" class="external free" href="https://www.flickr.com/photos/gdsteam/43483186352/">https://www.flickr.com/photos/gdsteam/43483186352/</a>