text:  financial problems and employment problems and uh perhaps legal problems certainly relationship problems they come into us and you know we're greeting them with a smile on our face and we need to flip that script to say you know this isn't the worst day of your life uh in fact this could be the the best day in the start of something really special if you're willing to put some work into it and make the necessary changes so uh that that's that's why i come to work every day and