 I got my fancy machine, but I don't know how to do something. And for free, they'll tell you in 15 seconds or less faster than Google search how to do it. But now let's say you did make the mistake. You went to one of the online websites. You got the gobbledygook machine. You don't know how to use it. You don't have tech support. If you call them, you go through a waiting hell where you've got to press 5 and then 4 and then 3 and then 1 and then no habla espanol. With Vision, you just call them at 404-COMPUTE. They answer the phone, and you say, hey, I would like you to help me with my computer. I have a problem.