 It's been said before that success in business is tied closely to the people that are on your front lines. In today's extremely crazy world, it's even more important that you have the right people in positions that have customer contact in any way. Here's a few quick tips on how to make sure you are hiring the right people to represent your brand to the world. Number one, make sure that they have a customer-centric attitude, meaning that they put the needs of the customers first.