 Yeah, extremely important because then, of course, that also creates the buy-in too. I don't think anybody generally likes to be told what to do or have decisions made for them, whereas you can provide some options and opportunities and then lead them to where they want to be. All right, so we're going to take a quick break here, and then I want to talk about some of the factors that lead to homelessness and the things that you all are trying to do to help prevent that.