 What do you got now? Does it work? Does it not? Do you like it? Do you love it? Do you hate it? And what can we do to maybe help you out to maybe love it a little bit better? And, you know, I know loving a heating and air conditioning system isn't something that people go around bragging about, but I'll tell you what, when a system's working properly, people, you know it, right? You just know that, my gosh, my house is nice, it's cool, it's quiet, it's comfortable. Man, I really love it, right? Yeah.