 In the short time that I owned a Tesla, I found the customer support staff to be difficult, inflexible, uncaring, and even haughty. The sales staff, even worse. But what a difference a year makes. Today, the EV industry has all but collapsed. Tesla leads the way in this national public rejection. Tesla cars sit unsold and unwanted across America, so much so that Tesla's share of total EV sales has now dipped below 50%.