 So, you know, somewhere along the way, I wish there was a rule that you're not allowed to work on anybody's car until you've done work for them prior. So you know whether they're a raving lunatic or not or whether they're going to understand when you say, hey, by the way, you need $2,000 more worth of this because this was frozen and rusted in the case. I often push for that. I think about that a lot. I thought about that this week. I'm going to talk about this letter. I've got a letter in front of me from John in Connecticut. Poor guy. He's having problems with his Subaru.