text:  There's a new report critical of one specific aspect of IRS service. The Taxpayer Advocate Report to Congress shows overall the 2024 tax filing season went smoothly. Services have vastly improved, but it says delays in handling identity theft cases are unconscionable. The time it takes to resolve self-reported identity theft cases has worsened since the previous report. Then it was nearly 19 months. As of April, the report says the IRS delay was 22 months.