text:  when they're hiding behind a mask and they can't be identified. It's almost like 99% of the comments that I think I can speak for you on this matter, 95% of the comments we receive online are overwhelmingly positive. But there's that 4% to 5% that from the comfort of their home, where they become very bold and they think that they don't know, that we don't know who they are, they say sometimes,