text:  sure so um... so we do have a a full-time staff uh... member that uh... you know works year-round and uh... email uh... never stops getting pinged uh... so obviously any of your listeners out there you feel free to email us anytime but now i mean general constituent concerns so individuals that have issues with various state agencies uh... they may have issues with local government you know many cases they may have a federal issue what we do is we actually refer that case to one of our federal partners same with the local