 You never do inside jokes on radio because nobody knows what you're talking about. But I have to ask you how you deal with somebody who isn't so happy when going into... Because you're going to have customers and you're going to have people that deal with that. But I think that's a great follow-up to what he was asking. How do I deal with someone that's not happy, like a customer? Yeah. So it's like a check engine light. We feel like your car, there's a thousand reasons why it's on. So it's just diagnosing it and...