 Now, are we perfect and do we make mistakes sometimes? We do make mistakes because we're human. But there is high turnover in animal welfare. And just like any job, sometimes people are training. And maybe they didn't do everything right because they're learning. And that's, you know, with the whole Facebook keyboard warrior comment. You know, sometimes we have to zoom out and realize that everybody's having a hard time. You know, us included and even the people on the other side of the desk. And we're trying to zoom out and not...