 on a blackboard in the office and they're saying, here's what we're going to do. Here's our structure. It all sounds good. I'm sure if you were a new business starting, you know, it's the hard part is they're dragging along this old business and they're trying to run it and make it efficient on the fly. And we're, we have high expectation and high demands as a consumer because Amazon, UPS, FedEx, all these people have set the way, you know, that's the service we expect. And then when we don't get it, you know, so.