 three or four or five or ten ways to go above and beyond what they've asked you to do. And then you're looking at the next going, how do I get that experience? What would that skill set look like? How would I get it? Is it cert? Is it asking to do a little extra work, pay it forward a little bit? Hey, can I help out? This is the idea, James, because you become so good they can't ignore you. That's your theme. How many of those skills that you need for operations manager –