text:  So I got a call from a friend stating he wants to introduce me to a business associate. He thinks his friend may have some cybersecurity exposure in his business. The three of us have a conversation, I ask a few questions, and his friend delivers the famous line, thanks, but I think I'm all set for now. Hi, it's Steve Ornder from ProcServe Solutions. A few weeks later, the business owner calls me back. He's slept on things a bit, come to the conclusion that he doesn't really have a complete confidence in his current IT provider,