text:  well okay it sounds like it sounds like the earpiece on your phone is clogged and that can happen it can get blocked up so um i would try and you have to be very careful and gentle but there's kind of like a little um area up at the top of your phone that uh that you know depending on the phone model you have um you can kind of clean that area out a little bit maybe um you know use a little canned air up there but if you want to use speakerphone