text:  For those of us in computer science, this is intuitive. But for most people, it's not. We need to be patient when helping others with their tech issues. Chi, I agree. That was the topic of my sort of my initial rant last weekend. I just mentioned, I said, look, you know, we take this stuff for granted that we know how it works. We know how it we understand, you know, and I've said on this show.