text:  Hi, it's Steve Ornder from ProcServe Solutions. A few weeks later, the business owner calls me back. He's slept on things a bit, come to the conclusion that he doesn't really have a complete confidence in his current IT provider. So he asked me if we can help look under the hood a little bit. We walk him through our complimentary discovery process, find a number of gaps, close the gaps. Now he sleeps well at night, knowing he has a cybersecurity game plan in place.