text:  And they came back and told me, you know, I was wrong again. So I said, well, I'm in Massachusetts, and I'll be calling the consumer protection people. And there's also a gentleman, Rich on Tech, who has a nationwide program. You know, right now I'm an army of one, but with Rich, I can be an army of thousands. Well, okay, so a couple things. So first off, how can I help? I mean, I understand that this is... Oh, I was just...