text:  We didn't have a problem with our... The faucet stem at the front of our house, it used to be anchored to a stud or a beam under the house, so it wouldn't move at all. Well, now it moves in and out, up and down, left to right, and it's leaking and we can't shut it off, and that's what they wanted to fix. But I hate to think that he broke it so that he could charge us to fix it, but that's what it looks like. So...