text:  It's gonna tell that router, hey, we're trying to set up a device here. Can you just broadcast that 2.4 gigahertz network so you don't confuse the device that's trying to get set up with that five gigahertz network? So again, this is just from the Spectrum support website. Clearly a lot of people have this issue. So I would not give up on this. I think you'll be able to connect it. Again, sign into your Spectrum account. On your services page, select Internet. Navigate to the Setup Smart Device.