text:  that I wrote. He goes, well, thank you so much. If you could give us access to all the information that we originally asked for, then hopefully we can help you resolve the problem. I just did, again. So after three times of doing it and saying, you know what the problem is, I put it there, and you're going back like you've got a template of this is a template and we must stick to the template, no matter what the issue is, I just said,