text:  Well, they weren't counting. It was very, very hard for them to count these. The reason it took us seven weeks is that it's just very hard. And the reason it's hard is that while people tend to think that there's a computer system on the back end of a claim, like the system that you make the claim, it's not really a system. There are layers of systems that date back to the 1980s, and they've sort of been