text:  So, Jenna, that gets to the big question, how? How did this happen? Yeah, Scott, this was caused by a buggy security update. It was pushed to a large chunk of the millions of computers that are using CrowdStrike cybersecurity software. So for context, cybersecurity software is unique. It's installed deep on machines, has lots of special privileges, and that's so it can monitor everything that's going on and look out for unusual malicious activity.