text:  They say, oh, we're so sorry for the inconvenience. Well, if you're sorry, do something about it. Don't let it keep happening. It's happening too often. If they're sorry, do something about it. Don't apologize to me no more. And again, this level of frustration has been a through line in many conversations I've had with people over these last few days. Aside from powering cell phones, I mean, medications that need to be cold aren't being kept cold because of a lack of power. Now, what's the overall emergency response been like there?