text:  Yeah, it's hard to say with certainty, but a big organisation, on the one hand, yes, they do have a lot of terminals and they have a lot more rebooting to do, but they are going to have a good level of IT support, dedicated in-house support. Smaller businesses, smaller organisations, they'll probably outsource their IT support and they're going to be pretty overwhelmed, these IT services now, aren't they? I do think, though, it is slightly part of the uncertainty and the mystery as to why certain organisations or softwares