text:  Now, you've been speaking to residents in Houston. What are you hearing from them? I've been hearing a lot of frustration, most of which specifically directed at the city's main utility company, Centerpoint Energy. Many residents have questioned why so many people lost power and why it's taking so long for the power to be restored. Spoke with a woman named Ernestine Sykes yesterday. She was charging her phone inside of a community center packed with people going through the same thing she was.