text:  Apple support and called a phone number and got to a place where the person on the line had given me their Apple employee ID and had convinced me to load an app on my phone to give them access to my phone to fix some billing that should not have happened. And it took my wife, thank God, coming in and saying, What in the hell are you doing? And who are you on the phone with right now? Because she was hearing some of the conversation. And so I was able to catch myself