 A family from Oklahoma says their cruise left them stranded in remote Alaska. The Galt family left a Norwegian Encore cruise for an excursion in Alaska. When it was over, Joshua Galt says they were told there was no room on the bus to get back to the ship. I was in shock, like utterly shocked, because I knew that we had paid for the guarantee through the cruise line. So my initial, are they really doing this right now? Family says they had to pay for their own food and hotel back to Oklahoma.