One of the major things to identify with case worker visits and to really move our practice forward with that is just to really understand that caseworkers are overwhelmed, everything that they're doing at this point in time, trying to see if there's something that within policy and procedures and everything that we're doing, if there's some way to kind of relieve some of the time crunch for caseworkers so they can get those caseworker visits done and have quality visits with both the children and parents and that these visits are documented, because a lot of our issues, I think, in the CFSR was that we were not documenting as well as we should have, even given that and the fact that the CFSR allowed interviews with parents and children and caseworkers, we still only substantially achieved that 65% caseworker visits with children and 43% with parents. 