So, in this case, you'd POST a little bit of XML to an "newText" resource and it'd be a factory resource that you would give you a text message that we'll send it along or whatever; and you would have a "newCall" resource that would be a factory for making phone calls, so you'd POST some XML to that. so this is sort of level 1 when we're starting to actually work with the web and this has some advantages that I can't really get into until my later example so let's just say that using these multiple resources is helpful, and trust me on that for now 