And the new structure  erm  moves towards  erm  team working across the advice centre composes of three teams  er  and also, takes on the critical self managing team  so that erm  in terms of the  this work and technical support that er, has in the past been offered by a team leader, er, team leader and advice centre manager  that will be, in the future will be offered by a senior member of staff  erm, for each other and for less experienced staff .