it is, I said I've given you a lot of time in the holidays and what have you come in and now you're making a big song and dance about an hour and she said oh I'm sorry I didn't mean to speak to you like that, but she did, she was just plain rude and really quite nasty, eh  she should of yeah, and she should of told me that I wasn't, becomes taking a lunch break  and then she said well you could of taken half an hour, I said you didn't tell me  well I said to her  Matt rung up this morning and said to you, surveyor's coming up to, at four o'clock, he wants both of us to be there so we know which way the windows will be and all the rest of it, just bear in mind, now I said to her I know it's short notice but can I please go at four o'clock, she said yeah it is short notice but yeah no problem come in at eight o'clock tomorrow morning as a joke and then she totally changed her attitude when she came back from her thing  mm  yeah  oh yeah that was nice of her  well I said to her, I said to her  oh I said to her look she would take