It does have some impact  I'm sure that you've been  the training session and you thought it's really good, really got a lot out of it and you're quite surprised to see someone sitting next to you  didn't like that much at all, you thought  hmm wonder why that is because I found the content really interesting and it could have been the content  matter didn't really sort of do anything for the people, it could have been the way it was put together, put over and the way it was actually structured.