Erm  there's been a reduction er, in the  er, staff er because er er people have moved on  and er, I take Sue's point about er if it weren't for the fact that erm  they'd got fully e e experienced staff who've been there some time, they haven't, not used to this churning over o of, and therefore, that has paid off in er  in er  in erm so far as being able to deal with the problems that have arisen  and er, you'll see further on  er, addition profiles of the work that's been done with er  in this area over the town .