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argilla.yaml

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+fields:
+- id: null
+  name: text
+  required: true
+  settings:
+    type: text
+    use_markdown: false
+  title: Text
+  type: text
+  use_markdown: false
+guidelines: null
+questions:
+- description: null
+  id: null
+  labels:
+  - activate_my_card
+  - age_limit
+  - apple_pay_or_google_pay
+  - atm_support
+  - automatic_top_up
+  - balance_not_updated_after_bank_transfer
+  - balance_not_updated_after_cheque_or_cash_deposit
+  - beneficiary_not_allowed
+  - cancel_transfer
+  - card_about_to_expire
+  - card_acceptance
+  - card_arrival
+  - card_delivery_estimate
+  - card_linking
+  - card_not_working
+  - card_payment_fee_charged
+  - card_payment_not_recognised
+  - card_payment_wrong_exchange_rate
+  - card_swallowed
+  - cash_withdrawal_charge
+  - cash_withdrawal_not_recognised
+  - change_pin
+  - compromised_card
+  - contactless_not_working
+  - country_support
+  - declined_card_payment
+  - declined_cash_withdrawal
+  - declined_transfer
+  - direct_debit_payment_not_recognised
+  - disposable_card_limits
+  - edit_personal_details
+  - exchange_charge
+  - exchange_rate
+  - exchange_via_app
+  - extra_charge_on_statement
+  - failed_transfer
+  - fiat_currency_support
+  - get_disposable_virtual_card
+  - get_physical_card
+  - getting_spare_card
+  - getting_virtual_card
+  - lost_or_stolen_card
+  - lost_or_stolen_phone
+  - order_physical_card
+  - passcode_forgotten
+  - pending_card_payment
+  - pending_cash_withdrawal
+  - pending_top_up
+  - pending_transfer
+  - pin_blocked
+  - receiving_money
+  - Refund_not_showing_up
+  - request_refund
+  - reverted_card_payment?
+  - supported_cards_and_currencies
+  - terminate_account
+  - top_up_by_bank_transfer_charge
+  - top_up_by_card_charge
+  - top_up_by_cash_or_cheque
+  - top_up_failed
+  - top_up_limits
+  - top_up_reverted
+  - topping_up_by_card
+  - transaction_charged_twice
+  - transfer_fee_charged
+  - transfer_into_account
+  - transfer_not_received_by_recipient
+  - transfer_timing
+  - unable_to_verify_identity
+  - verify_my_identity
+  - verify_source_of_funds
+  - verify_top_up
+  - virtual_card_not_working
+  - visa_or_mastercard
+  - why_verify_identity
+  - wrong_amount_of_cash_received
+  - wrong_exchange_rate_for_cash_withdrawal
+  name: topics
+  required: true
+  settings:
+    options:
+    - text: activate_my_card
+      value: activate_my_card
+    - text: age_limit
+      value: age_limit
+    - text: apple_pay_or_google_pay
+      value: apple_pay_or_google_pay
+    - text: atm_support
+      value: atm_support
+    - text: automatic_top_up
+      value: automatic_top_up
+    - text: balance_not_updated_after_bank_transfer
+      value: balance_not_updated_after_bank_transfer
+    - text: balance_not_updated_after_cheque_or_cash_deposit
+      value: balance_not_updated_after_cheque_or_cash_deposit
+    - text: beneficiary_not_allowed
+      value: beneficiary_not_allowed
+    - text: cancel_transfer
+      value: cancel_transfer
+    - text: card_about_to_expire
+      value: card_about_to_expire
+    - text: card_acceptance
+      value: card_acceptance
+    - text: card_arrival
+      value: card_arrival
+    - text: card_delivery_estimate
+      value: card_delivery_estimate
+    - text: card_linking
+      value: card_linking
+    - text: card_not_working
+      value: card_not_working
+    - text: card_payment_fee_charged
+      value: card_payment_fee_charged
+    - text: card_payment_not_recognised
+      value: card_payment_not_recognised
+    - text: card_payment_wrong_exchange_rate
+      value: card_payment_wrong_exchange_rate
+    - text: card_swallowed
+      value: card_swallowed
+    - text: cash_withdrawal_charge
+      value: cash_withdrawal_charge
+    - text: cash_withdrawal_not_recognised
+      value: cash_withdrawal_not_recognised
+    - text: change_pin
+      value: change_pin
+    - text: compromised_card
+      value: compromised_card
+    - text: contactless_not_working
+      value: contactless_not_working
+    - text: country_support
+      value: country_support
+    - text: declined_card_payment
+      value: declined_card_payment
+    - text: declined_cash_withdrawal
+      value: declined_cash_withdrawal
+    - text: declined_transfer
+      value: declined_transfer
+    - text: direct_debit_payment_not_recognised
+      value: direct_debit_payment_not_recognised
+    - text: disposable_card_limits
+      value: disposable_card_limits
+    - text: edit_personal_details
+      value: edit_personal_details
+    - text: exchange_charge
+      value: exchange_charge
+    - text: exchange_rate
+      value: exchange_rate
+    - text: exchange_via_app
+      value: exchange_via_app
+    - text: extra_charge_on_statement
+      value: extra_charge_on_statement
+    - text: failed_transfer
+      value: failed_transfer
+    - text: fiat_currency_support
+      value: fiat_currency_support
+    - text: get_disposable_virtual_card
+      value: get_disposable_virtual_card
+    - text: get_physical_card
+      value: get_physical_card
+    - text: getting_spare_card
+      value: getting_spare_card
+    - text: getting_virtual_card
+      value: getting_virtual_card
+    - text: lost_or_stolen_card
+      value: lost_or_stolen_card
+    - text: lost_or_stolen_phone
+      value: lost_or_stolen_phone
+    - text: order_physical_card
+      value: order_physical_card
+    - text: passcode_forgotten
+      value: passcode_forgotten
+    - text: pending_card_payment
+      value: pending_card_payment
+    - text: pending_cash_withdrawal
+      value: pending_cash_withdrawal
+    - text: pending_top_up
+      value: pending_top_up
+    - text: pending_transfer
+      value: pending_transfer
+    - text: pin_blocked
+      value: pin_blocked
+    - text: receiving_money
+      value: receiving_money
+    - text: Refund_not_showing_up
+      value: Refund_not_showing_up
+    - text: request_refund
+      value: request_refund
+    - text: reverted_card_payment?
+      value: reverted_card_payment?
+    - text: supported_cards_and_currencies
+      value: supported_cards_and_currencies
+    - text: terminate_account
+      value: terminate_account
+    - text: top_up_by_bank_transfer_charge
+      value: top_up_by_bank_transfer_charge
+    - text: top_up_by_card_charge
+      value: top_up_by_card_charge
+    - text: top_up_by_cash_or_cheque
+      value: top_up_by_cash_or_cheque
+    - text: top_up_failed
+      value: top_up_failed
+    - text: top_up_limits
+      value: top_up_limits
+    - text: top_up_reverted
+      value: top_up_reverted
+    - text: topping_up_by_card
+      value: topping_up_by_card
+    - text: transaction_charged_twice
+      value: transaction_charged_twice
+    - text: transfer_fee_charged
+      value: transfer_fee_charged
+    - text: transfer_into_account
+      value: transfer_into_account
+    - text: transfer_not_received_by_recipient
+      value: transfer_not_received_by_recipient
+    - text: transfer_timing
+      value: transfer_timing
+    - text: unable_to_verify_identity
+      value: unable_to_verify_identity
+    - text: verify_my_identity
+      value: verify_my_identity
+    - text: verify_source_of_funds
+      value: verify_source_of_funds
+    - text: verify_top_up
+      value: verify_top_up
+    - text: virtual_card_not_working
+      value: virtual_card_not_working
+    - text: visa_or_mastercard
+      value: visa_or_mastercard
+    - text: why_verify_identity
+      value: why_verify_identity
+    - text: wrong_amount_of_cash_received
+      value: wrong_amount_of_cash_received
+    - text: wrong_exchange_rate_for_cash_withdrawal
+      value: wrong_exchange_rate_for_cash_withdrawal
+    type: multi_label_selection
+    visible_options: 20
+  title: Select the topic(s) of the request
+  type: multi_label_selection
+  visible_labels: 20
+- description: null
+  id: null
+  labels:
+  - positive
+  - neutral
+  - negative
+  name: sentiment
+  required: true
+  settings:
+    options:
+    - text: positive
+      value: positive
+    - text: neutral
+      value: neutral
+    - text: negative
+      value: negative
+    type: label_selection
+    visible_options: 20
+  title: What is the sentiment of the message?
+  type: label_selection
+  visible_labels: 20