[{'role': 'USR', 'utterance': 'Welcome back, Sir. I trust the materials were helpful to you?'}
 {'role': 'SYS', 'utterance': "Indeed. I've decided to go for the Petty Consumer Loan. That is, if my credit rating is satisfactory."}
 {'role': 'USR', 'utterance': 'Your credit is fine, Sir. Now, tell me, what is it that you need the loan for?'}
 {'role': 'SYS', 'utterance': "I've just bought a second hand apartment and I'm looking to do some renovations. You know, a bit of decorating, some new furniture, nothing flashy."}
 {'role': 'USR', 'utterance': 'I see. And what loan amount are you expecting?'}
 {'role': 'SYS', 'utterance': 'It says here that the maximum is 20, 000 RMB. Is that flexible?'}
 {'role': 'USR', 'utterance': "I'm sorry, Sir. The maximum we can lend you on this type of loan is 20, 000 RMB, with no exceptions."}]
{'role': 'SYS', 'utterance': "Well, 20, 000 RMB, it'll have to be then."}