[{'role': 'USR', 'utterance': "Adam. I'm sorry."}
 {'role': 'SYS', 'utterance': "Where have you been, Alice, you're over an hour late."}
 {'role': 'USR', 'utterance': "Yes, But I couldn't help it. I was late getting off work for a start and then I miss the bus. The bus I did catch that stuck in the traffic jam. It was one thing after another."}
 {'role': 'SYS', 'utterance': "why ere you getting off work so late? The office close at six, doesn't it?"}
 {'role': 'USR', 'utterance': 'Yes. But those are the rush in that moment. And my boss ask me to do some urgent letters.'}]
{'role': 'SYS', 'utterance': "Didn't you tell him you have an appointment?"}