[{'role': 'USR', 'utterance': "I understand how you feel, sir. But there simply isn't any room. The person who received your reservation call must have forgotten to write it down. I'm afraid it was just a mistake. She is new, you know."}
 {'role': 'SYS', 'utterance': "Just a mistake? Do you realize that I've invited some very important people to dinner? It could cause me to lose an important business partner."}
 {'role': 'USR', 'utterance': "I'm sorry, sir. I suggest you call them and explain the problem. I'm sure you'll find several other very good restaurants around here."}
 {'role': 'SYS', 'utterance': "I can't get in touch with them now. They are probably on their way at this very minute. Surely you could fit one more table in."}
 {'role': 'USR', 'utterance': "Not unless you'd like me to put you in the hall, sir."}]
{'role': 'SYS', 'utterance': "Well, that's better than nothing."}