[{'role': 'USR', 'utterance': "Did you enjoy your weekend at the highland hotel? I heard it's and excellent place to stay and has good facilities."}
 {'role': 'SYS', 'utterance': "I had a wonderful time. The rooms are not very big, but they are well furnished. The restaurant is excellent and reasonably priced. There's a sauna and a Jacuzzi."}
 {'role': 'USR', 'utterance': 'Do they have a swimming pool?'}
 {'role': 'SYS', 'utterance': "No, they don't. they have a beauty parlor, but I didn't go there."}
 {'role': 'USR', 'utterance': "What's the service like?"}
 {'role': 'SYS', 'utterance': "It's very good. Check in and check out at the reception only took a few minutes. The wait staff is very good. A waiter recommended their baked fish, which tasted wonderful. The hotel was quite full, so I'd suggest making a reservation if you intend to go there. The hotel offers a discount at the weekends."}
 {'role': 'USR', 'utterance': 'It sounds perfect. Did you have any complaints at all?'}
 {'role': 'SYS', 'utterance': "There was a problem with the internet access, so I couldn't check my email, but I didn't complain about it to the management."}
 {'role': 'USR', 'utterance': 'I suppose you were happy to forget about the outside world.'}
 {'role': 'SYS', 'utterance': "Yes, I was. Here's their business card."}
 {'role': 'USR', 'utterance': 'Thanks. Was there a mina bar in the room?'}
 {'role': 'SYS', 'utterance': "No, there wasn't. There is a bar on the ground floor and of course you can buy drinks in the restaurant to go with your meal."}
 {'role': 'USR', 'utterance': 'One of the things I dislike about hotels is that everyone expects tips.'}]
{'role': 'SYS', 'utterance': 'I know. At the inland hotel, they have an interesting policy. When you check out, you put some money in a special box at reception. Each evening, the money in the box is shared equally by the hotel staff.'}