what does account in dispute mean 
under the fair credit billing act account in dispute refers to the 90 day period in which a credit issuer is investigating a consumer s dispute the credit issuer must either remedy the situation or send a letter to the consumer explaining why it considers the dispute invalid can a consumer dispute a non refundable charge just like with any other charge the consumer has the right to dispute a transaction involving a non refundable charge as long as they believe they have a valid claim valid claims include not receiving the product or service or not having signed or authorized the non refundable charge 