how can i stop customer attrition 
you can prevent customer attrition by making sure that your company offers the products and services that your customers want provides them with excellent customer service stays current with market trends and addresses any problems that arise as a result of customer complaints the bottom lineattrition refers to the gradual but deliberate reduction in staff that occurs as employees leave a company and aren t replaced employees may leave voluntarily or involuntarily or they may simply move from one department to another in that case attrition occurs when the former department doesn t replace the employee employees may also leave for reasons of discrimination calculating and tracking attrition rates can be useful to companies high attrition rates indicate more people are leaving they can signal that some problem is causing these departures and must be dealt with to improve the working environment of course a certain level of attrition can be helpful because it can avoid the need for layoffs in difficult economic times 