what are the basic elements of queuing theory 
a study of a line using queuing theory would break it down into six elements the arrival process the queue or service capacity the number of servers available the size of the client population the queuing discipline such as first in first out and the departure process creating a model of the entire process from start to finish allows the cause or causes of congestion to be identified and addressed the bottom linequeuing theory is a mathematic discipline that looks at lines specifically how they form how they work and why they sometimes don t work queuing is an unavoidable facet of doing business with customers apt to contend with physical or digital lines depending on what they are trying to purchase queuing has an impact on manufacturing inventory shipping and distribution as a result queuing impacts profits and revenues findings from queuing theory can be used to improve customer service traffic flow and order shipments among other aspects of running a business 