person A: Super upset with a company I thought was trustworthy.
person B: Why what did they do to betray your trust?
person A: Well I looked up reviews..I didn't see anything bad in my FB groups about them either..and they decided to charge me early and didn't want to refund me!
person B: I would be so mad I dislike when company's charge my card did you call to get a refund for the charge?
person A: They had NO number_comma_ support was super rude but finally refunded me..not without a lot of threats though :/
person B: I would make a complaint and try contacting the BBB that is so unfair or even get your bank to dispute the charge. 
person A: I threatened that_comma_ so they refunded. I am still going to blast them on social media though and tell everyone NOT to use them after how rude they are and expecting me to be charged for a whole month of something I haven't/won't use