person A: My mom has arthritis in her neck_comma_ and the pain seems to be traveling down now.
person B: I am sorry to hear that.. is there any physical therapy that can help her? 
person A: The doctor just recommended exercise. I'm not sure if they were just busy to do anymore for her or if exercise is the best.
person B: Usually moving your body helps but it depends on her situation... i would get a 2nd opinion!