person A: I purchased a washer/dryer combo at and they came with dents.
person B: Oh no! I would be so angry! 
person A: I was so upset_comma_ I demanded a refund_comma_ which they refused to do. 
person B: That's so wrong. Id speak to a supervisor
person A: I tried to do that_comma_ they gave me a hard time_comma_ eventually they decided to give me a refund