person A: Yesterday_comma_ when I was cleaning the cupboards_comma_ I dropped an antique tea cup and it shattered.
person B: Oh no. Was it something that was in the family or was it something that you purchased. Either way I'm sorry to hear that. 
person A: It was my grandmother's so I was very sad about it. Thank you.
person B: I'm sorry to heat that. That's something that can't be replaced. 