person A: I ordered a gift for a friend and it says it was delivered but I never received it. Now the company says it takes 14 days for a refund
person B: Don't you hate how "customer service" has no service anymore?  Did you get the refund at least?
person A: Still waiting..... That's the most upsetting. Because they waste no time taking your money
person B: I'm sorry that you had to experience that.  It's totally unfair!