person A: I don't get big companies who think they can take advantage of everyone.
person B: Are you talking about ones that just raise and raise prices?
person A: No ones that don't stand behind their products and services.  When I get a product_comma_ it should work right or they should replace it. Or when they make a mistake like charging you twice?!
person B: And they always get nasty with you like it was your fault and not theirs! I feel you.