person A: So a customer just came into my work and started yelling at me for something that wasn't my fault. I hate when people do that!
person B: did you talk to them politely or yell back ?
person A: No_comma_ I didn't yell back haha. I would get fired.
person B: what industry are you in_comma_ i find that a lot in retail and service
person A: Retail_comma_ yep.