person A: I just had to replace one of the window panes in my house.
person B: How come? And was it a pain to replace it?
person A: I'm not sure what happened.  I had to have a guy come out to replace it_comma_ and couldn't meet him_comma_ so my wife had to.
person B: I hope he did a good job!
person A: My said he did!  I had quite a bit of confidence in him_comma_ based on others' feedback.
person B: Awesome_comma_ I'm glad to hear that. Sometimes it's hard to find contractors with good reputation.