person A: I went to energency last week. They took my clothes. When I left the energency_comma_ I got my clothes back and I found that all the money that was in my wallet was gone.
person B: That is awful! You should file a complaint!
person A: I filed a complaint. They said that there was not money in the wallet. They made me mad.
person B: I would see if you can escalate it. Talk to the corporate level. 