person A: So my work issues laptop crashed and won't boot. But_comma_ I am hoping I can fix it myself_comma_ we all know sending it to IT takes forever!
person B: Good luck.  That sounds really frustrating.  Hope everything was backed up.
person A: Thanks. Some data was on the cloud. Just hoping I can "google" the fix and be on my merry busy way.
person B: Sounds like a good plan.  I hope it's simple and you can get it working again.
person A: Let's sure hope so.
person B: Do you have experience fixing computers?
person A: I'm pretty tech savvy_comma_ it's just the more on work on that the more actual work I need to do doesn't get done_comma_ you know?
person B: I hear you.  Technology is supposed to make things simpler.  Not always the case.