person A: My debit card was blocked and called my bank to resolve the issue. Can you believe it_comma_ it took me hours until i could get to a representative. What an unacceptable level of customer service they have
person B: Yikes_comma_ maybe it's time to switch banks
person A: Indeed. I was thinking about it recently. In addition_comma_ they had been hiking their annual APR on my credit card without notifying me
person B: Oof_comma_ are they even allowed to do something like that?