def load(self, requirements_file=None):
        """Load or reload requirements from a requirements.txt file.

        :param requirements_file: if not given, the filename used from
            initialization will be read again.
        """
        if requirements_file is None:
            requirements_file = self.filename
            if requirements_file is None:
                raise ValueError("no filename provided")
        elif isinstance(requirements_file, text_type):
            requirements_file = Path(requirements_file)
        self.clear()
        with requirements_file.open() as f:
            self.loads(f.read())

        if isinstance(requirements_file, (text_type, Path)):
            self.filename = requirements_file
def system_error(self,
                     error_msg,
                     error_code="",
                     reviewing_user=None,
                     reviewing_service=""):
        """
        Mark that this attempt could not be completed because of a system error.
        Status should be moved to `must_retry`. For example, if Software Secure
        reported to us that they couldn't process our submission because they
        couldn't decrypt the image we sent.
        """
        if self.status in ["approved", "denied"]:
            return  # If we were already approved or denied, just leave it.

        self.error_msg = error_msg
        self.error_code = error_code
        self.reviewing_user = reviewing_user
        self.reviewing_service = reviewing_service
        self.status = "must_retry"
        self.save()