We've just deployed a new system for our users. The product owner asked us to check the log files every day in the next iteration for error messages and exceptions. We have written the following user story:As a [web system] user I want that developers to check log files every day in the next iteration for errors so I don't have to file bug tickets for trivial bugs/get better service.Is it a valid user story? If not, could it be rewritten to be a valid user story? How? (We had some debate about that with the product owner whether it is worth story points or not.)
Manually scanning log files for exceptions/errors - is it a valid user story?
user story
I would focus more on the developers than the users at first, but justify the work as a benefit to users. Something like:As a developer I want to check the log files every day for errors so I can investigate and fix problems before users notice them, and to decrease outages.There are actually three parties who benefit from this:Users - They get an application that seems reliableBusiness - They get happy users, and production problems get fixed in a timely manner.Developers - They don't have to get woken up at 3 a.m. to fix a production problem that began at 2 a.m. the previous day