One of my team mates and I just grabbed separate bug tickets, assigned them separately to ourselves, but the tickets were duplicates!What is the best way to resolve duplicate tickets? Is this generally done by QA resources? I've worked at a couple places where non-tech people say it interrupts there flow, but it is something a non-technical person could do in a situation where access to developers is limited (i.e. basically always).
Who de-duplicates bug tickets?
bug;issue tracking;qa