My new client has the following problem:They had an employee (I.T. Dept) and who registered the company domain under his name john.doe@somecompany.co.za. Now John has since left the company and the employer needs to have changes made to his website, new emails to be setup etc..Now, John is simply refusing to give the login/password details to allow the employer to make the necessary changes. It may be noted that John went to work for the 'competition'.  The employer now realises his mistake.What steps can the employer take to reclaim this information from John?
Employee registered domain in his name and left.. now what?
web hosting;domain registration
If john.doe@somecompany.co.za is on your company domain, then you should be able to access those emails and have a password reset by the registrar. You can then log in and transfer back to a generic company account and manage it that way.If you don't have control over that domain's emails then you'll need to contact the registrar and ask them to help. https://www.registry.net.za/content.php?gen=1&contentid=31&title=Disputes explains the Domain Name Dispute Resolution for .ZA domains if it gets to that, but the registrar can probably help before you need to go down the legal route.