    public function parseContents($contents) {
        if (!is_string($contents)) return array(null, null); // defer
        switch ($contents) {
            // check for shorthand content model forms
            case 'Empty':
                return array('empty', '');
            case 'Inline':
                return array('optional', 'Inline | #PCDATA');
            case 'Flow':
                return array('optional', 'Flow | #PCDATA');
        }
        list($content_model_type, $content_model) = explode(':', $contents);
        $content_model_type = strtolower(trim($content_model_type));
        $content_model = trim($content_model);
        return array($content_model_type, $content_model);
    }
The software does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.