i want the invoice to be issued to a business.
when you enter your invoice company information in the ''payment method" section on the “order summary and payment” screen, your invoice will be issued to the respective company.
there is only the information of the sender and the receiver on the delivery package. products or invoices are not visible through the package.
when you enter your invoice company information in the ''payment method" section on the “order summary and payment” screen, your invoice will be issued to the respective company. you can easily place an order by following the steps below;
take a look at the products on our website and mobile app that are carefully prepared for you
access the product detail page by clicking on the product you want to purchase
on the product detail... yes, you can shop without being a member.
an order link will be sent to your e-mail address when your shopping is completed. you can make your cancellation/refund or order tracking from here, but we recommend you to be a member to get informed about the ... as long as the products are in stock, they remain in your cart, but the products that run out of stock will be automatically removed from your cart. yes, you can purchase products from different vendors with a single payment, but they will ship your orders separately if there is any campaign on the product, you can view the discount amount in your cart or on the payment screen called “order summary and payment”
if you have a discount code, you can see the discount amount after applying your code in the "payment method... we do not have a gift-wrapping option. your orders are usually shipped within a few days.
if there are product(s) to be supplied among your orders, the delivery time to the shipping company may vary. delivery times of your orders may vary depending on the shipping company, your country or address.
you can learn the delivery time by contacting the relevant shipping company along with the tracking number of your order. if your order has been delivered to the shipping company, you can contact them along with the “tracking number” stated in the email that will be sent to you.
you can also access the information of the shipping company and the tracking number by following... we ship to 248 different countries. countries we ship orders to:
germany
united states of america
american samoa
andorra
anguilla
angola
antigua and barbuda
argentina
albania
aruba
australia
austria
azerbaijan
the azores
bahamas
bahrain
bangladesh... the shipping companies that we work with may vary by country or region. the shipping companies we are working with are as follows;
ups
dhl
pts delivering your orders to you safe and sound is one of our priorities.
check the package for problems such as unwrapping, tearing, crushing when receiving the package. delivering your orders to you safe and sound is one of our priorities.
please check your order when you receive it from the shipping company. if your package is damaged, torn or if there are missing parts of the products, ask the shipping company to write... a damage assessment report is a document that must be issued by the cargo officer to assess the damage when you detect damage, crush, impact, fracture or defect in the delivery package, original box or product of your order during delivery.
cargo officer... if you were not at the address at the time of delivery, please contact the customer service of the relevant shipping company. in order for your package not to be returned to ekoltrend, we recommend you to collect it from the specified branch within 3 days... your satisfaction and expectations are important to us. if you are not satisfied with your order for any reason, you can return the products you want to return within 14 days from the date of delivery onwards, provided that;
they are in their original ... member users can start the return process by following the steps below. guest users can make return and cancellation requests via the link sent to their email address after placing an order.
return steps;
after logging in, select “my account” by clicking... you can access your invoice by following the steps below;
after logging in, select “my account” by clicking on your username in the upper right corner
click on the "my orders" button in the menu on the right side of the opened screen
click on the ”show... you can return every product, except those listed below, within 14 days from the date of delivery, provided that they are in their original packaging, their labels are not removed, they are not dirty, modified, damaged or used.
non-returnable products are... products are checked when they reach our return address. returns of products that were used, torn, washed or whose labels are removed are not accepted. in such a circumstance, the products may be sent back to you and no refunds can be made. 
after ... you will be informed via email immediately after completing the return process. you can track your return process from the link sent to your email or by following the steps below.
after logging in, select “my account” by clicking on your username in the... the refund of products that reach our return center and pass the approval process is made immediately. however, it may take up to 14 days for your refund fee to be deposited into your account depending on your bank's payment processes. in such a circumstance... we do not have exchange services. if there is a product or size that you want to exchange, we kindly ask you to return the existing product and create a new order. you can cancel your orders that were not delivered to the shipping company from the return / cancellation field in your member account if you are a member user, or from the order link sent to your email if you are a guest user.
orders delivered to the shipping... yes, you can reorder the product if there are stocks of that product. invoice is sent according to your preferences when ordering.
the option ''my invoice and shipping address is the same'' is selected on the payment screen.
if you select ''my invoice and shipping address is the same'' option, your invoice will be sent ... there is only the information of the sender and the receiver on the delivery package. products or invoices are not visible through the package. enter your code to the ''apply discount code'' field under the ''payment method'' section on the ''order summary and payment'' screen. then, click on the ''apply discount'' button. you can use only one coupon on the same purchase. except for single-use coupons, you can use your coupon for more than one order within the validity dates. our payment options are as follows;
ideal, giropay, eps, alipay, qiwi, mybank, bancontact, multibanco, p24, trustpay, safetypay, boleto, finnish online banking, elo, sepa direct debit, wechat pay, knet, zimpler, bangkok bank, krung thai bank, krungsri bank... your credit card information is encrypted at your bank and secure payment gateway, and no information can be shared or saved by us we do not have a payment on delivery option. the payment method cannot be changed once the payment is completed. you can easily create an account by clicking on the ''sign up'' button on the upper right side of our website or mobile application and following the steps below.
click on the ''sign up'' button on the homepage
after you enter your email address, name... you can change your password whenever you want by following the steps below;
click on "my account" in the menu that opens when you hover over your username in the upper right corner of the homepage.
click on the “change password” button in the “account... you can request a new password by clicking the ''i forgot my password'' button on the ''login'' page you can contact the vendor by clicking on the ''ask the vendor'' button on the product detail page. ekoltrend is an online trading platform where thousands of products from clothing, cosmetics, home & life products to electronics are available for sale, offering a special shopping experience to users in 248 different countries.
becoming a member ... yes. it is completely safe.
ekoltrend uses green - bar, a high-quality security system. an ssl certificate is used to secure the data transmitted with 128-bit encryption.
card data used during the ordering process cannot be stored without your permission... due to company procedures, we do not disclose supplier companies' data.