delayed delivery
the parcel may be delayed due to the
weather or customs random check or other factors,
please wait for 3- 5 days, we will
urge post office to update tracking details
if unfortunately you don't receive the item at that time, please contact us
first.
please contact
us before you send the order back, we will provide you with the return guidelines and address.
please note that
we can’t receive it if you send your order back to the address on the package.
for more specific
information, please read our return policy.
the parcel may be delayed due to the
weather or customs random check or other factors,
please wait for 3- 5 days, we will
urge post office to update tracking details
if unfortunately you don't receive the item at that time, please contact us
first. if your shoes
have unpleasant
smell, please try the tips below to reduce the smell:
1. air out the items. when you're not using the items, place them in a well-ventilated area with lots of air movement (such as near a fan or an open window) to expose them to air. 2. leave the baking soda on the items for several hours, then dust or wipe away.3. place the items in a paper bag with some charcoal or coffee beans overnight. this treatment will absorb smells and airborne chemical residue. the daily care of leather shoes can make leather shoes last longer and
more durable.
if you want to make your shoes look new, you can try the following tips:
1. a pair of shoes should be worn once every other day. the
shoes will wear moisture after the shoes are worn all day, after going home,
the shoes should be placed in a cool, ventilated place to dry.
2. after wearing leather shoes, use shoes or soft hair to remove
dust. for the position of the heel and the seam of the shoe, you can use a
sharp brush to remove the dirt. and put shoe tree into shoes to prevent the
leather from deforming.
3. if the shoes are wet, apply dry cloth to remove the moisture
from the shoes, then put them in a cool and ventilated place to let the shoes
dry naturally. never put the wet shoes in the sun, do not wash with water
and contact with chemical solvents when cleaning shoes. do you know how to wash your shoes? we have different cleaning ways for
kinds of materials to share:
1. canvas shoes: if only the surface or the edge of the
shoe is not clean, you can wipe with a damp cloth or use an old toothbrush, and
finally clean with a damp cloth.
2. mesh shoes: mesh shoes can be rubbed with water or
detergent, use old toothbrush to clean the inside and outside. after wiping,
put it in a cool, ventilated place to dry.
3. matte, velvet and suede: the first step is to use a
soft brush, gently brush off the surface of the dust, avoid repeated back and
forth. the second step: if there are stains on the shoes, soak the sponge,
wring the water, dip a special detergent, gently wipe the stains. once it has
been cleaned, place it in a ventilated place to allow it to air dry. the third
step is to make the shoes look new. after drying, spray the suede cleansing
spray on the upper.
4. leather shoes, pu leather shoes: patent leather and pu
leather shoes can be gently wiped with a soft and dry cloth, so as not to leave
scratches.
5. artificial leather shoes: artificial leather shoes are
relatively simple to clean, as long as the surface is cleaned with a damp
cloth, immediately wipe dry with a dry cloth, avoid using long-term maintenance
shoes to wipe the upper, otherwise small cracks will appear in the facial
cortex.
6. leather shoes: first use a dry towel to clean the
moisture and dirt on the shoes, and then use the same color of shoe cream or
shoe polish. in addition, the banana peel can remove oil from the shoes, and
the leftover milk or expired milk can prevent the skin from cracking. we often
encounter an important problem in our daily life. we are very happy to buy a
new pair of shoes to go home. unexpectedly, after wearing a day and discovering
that the heel has been worn out, how to make the shoes soft? you can refer the
following tips:1. there are two places that the feet are most likely to be hurt. one is
the heel and the other is the side of the big toe. use a wet towel
press the shoes for a few minutes, and take a dry soft towel dry it, then
gently tap it with a hammer.2. take out a newspaper, knead the newspaper into a ball, then dip in
water, don't get too wet, but make sure the whole paper is stained with water,
then take a dry newspaper and wrap the wet newspaper in the squeezed part.
stuffed in, put the shoes in a sealed plastic bag for a night.3. pour the white wine (about 25 grams) into the new shoes and
shake it a few times. after an hour, wear it again. the leather will become
softer. after the alcohol is dry, the shoes will keep your shoes in shape.
alcohol is more suitable for shoes made of leather and canvas.4. take a piece of soap or a candle apply to the area where the
shoe and heel are most exposed. the shoes heel will be smooth and no longer
hurt your feet. bags are an
indispensable item in our lives, and the proper use of bags can improve the
durability of the bag. the following tips is how to maintain the leather bag:
1. apply a layer of wax on the surface before using the
new package to prevent dust.
2. don't use the same bag every day. after using it, let it
rest for one or two days. put some paper in to unused bags to prevent
deformation, making it durable.
3. when the bag is exposed to sweat or strong sunlight, it is easy to
stain or discolor; therefore, it should be often rub oil or wax,
and should avoid using shoes polish, which will hurt the bag. as a carry-on accessory, the bag will often accompany you
to any occasion. however, it is easy for your beloved bag to stain all kinds of
nasty stains. therefore, we need to know how to clean up different stains.
1. oil stains. generally speaking,
if the stained oil stain is not too much, it can be cleaned by washing powder,
but if the dyeing area is large and the oil stain is deep, it can be washed
with detergent. if it is a pure white fabric, use a thinner bleach to remove
the grease with a toothbrush.
2. soup stains. soak for 10 minutes
with detergent (add 6 drops of detergent in each pot of water, mix well), then
wash.
3. soy sauce. dilute with oxalic
acid before washing, wipe with a toothbrush, and then clean.
4. mold. soak in 40-degree warm
soapy water for 10 minutes, then rinse. for pure white fabrics, after soaking
in soapy water, leave the moldy place in the sun for 10 minutes, then rinse.
5. cleaning method of paint. when
the bag is stained with paint, brush the contaminated area with a toothbrush and
alcohol as soon as possible, until the stain becomes light; then apply the soap
to the stain, gently brush it with a toothbrush, then soak it in water for 1
hour, then rinse with water. we put a size chart in our website for each kind of shoes. there might be
difference between different kind of shoes in same size. we suggest
referring the width and length in our size chart, it may help you to choose the
right size.
therefore, if you can’t find the size you usually wear (half size/wide
size), please check with the size chart to find whether there is suitable size
for you.
please contact
us if there is no suitable size, we would like to recommend the other
style based on your size for you. currently, we only support online payments and
we will implement cash on delivery in the future. we are sorry for any
inconveniences caused. basically, the price of our products are marked
with dollar or euro. you can pay with the currency of your area, in the upper
right corner of the page, you can view prices in different currencies. sorry for the inconvenience, we are currently
only selling online and don’t have offline retail stores. for more details
about the products, you can search in our website or contact us. please contact
us before you send the order back, we will provide you with the return guidelines and address.
please note that
we can’t receive it if you send your order back to the address on the package.
for more specific
information, please read our return policy. after your refund was issued, it will be credited
to your account in 3-5 working days. we have prepared many discount code for
you, if you’d like have discount before purchasing, please contact us.1.one
code can be used only once2.after paying, discount code can’t be applied
in order, or it will be cancelled when you need to
cancel or modify your order, please contact us before it is
shipped.
please note that a
full refund is only allowed for the cancellation within 24 hours after
purchase.