PMC3864937_01
Assessment of the triage systems (TS) by patients (external perspective): Online (chat room) TS; by telephone (TTS), by priority of urgency (TPS); by order of arrival (TOAS).. Notes: Likert Scale (1 to 6). 1, totally inadequate; 2, inadequate; 3, partially inadequate; 4, partially adequate; 5, adequate; 6, completely adequate.
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The questionnaire included a presentation and description of the four triage systems (Online TS, TTS, TPS, and TOAS), to which patients were requested to assign a score from one to six (1, totally inadequate; 2, inadequate; 3, partially inadequate; 4, partially adequate; 5, adequate; 6, completely adequate).The TTS was given the highest score by the patients (Figure 1).
Statistical symbols.
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See Figure 2 for identification of the statistical terms.