MTN could also be counting on ‘customer confusion’ which renders customers unable to switch to the competition, according to Charles Omagor, a marketing expert who is also the dean of the Faculty of Commerce at Makerere University Business School
Okusinziira ku Charles Omagor omukugu mu bwa kitunzi era nga y'akulira amasomo g'e by'obusuubuzi ku ttendekero ly'eby'obusuubuzi e Nakawa, MTN nayo yandibadde erowooza ku kutabulatabula ba kasitoma ekiviirako ba kasitoma okulemererwa okwetaba mu kuvuganya