Some 80 complaints about services were noted during one year - while the report said McGill's tried to put that into the context of the number of journeys it operates.
Izikhalazo ezingama-80 ngezinsizakalo zaphawulwa onyakeni owodwa – kanti umbiko wathi uMcGill wazama ukufaka lokho esimweni senani lezikhathi zokuthatha uhambo ozisebenzayo.