"Its knowing the language and the culture that gives people a sense of comfort to open up to you," she told VOA from Qamishli, Syria. 
"Kudziwa chiyankhulo ndi chikhalidwe ndi komwe kumapangitsa anthu kuti akumasukire ndi kukuuza zinthu," iwo anawuza VOA kuchoka ku Qamishli, ku Syria.