title: Win Every Argument, Win Every Heart: A Leader's Guide to Effective Communication (Lead Like the Good Shepherd) (Volume 1)
author: Dr. Paul H VanValin PhD
description: Paul H. VanValin, PhD, is a psychologist, consultant, coach, therapist, counselor, teacher, husband, father, musician, and soon to be grandfather. He and Becky married in 1977 and raised three sons who are competent, confident, Christian young men. He and Becky are both preachers kids and have a natural love for empowering pastors and ministry teams. He also serves leaders in, business, military, and government. He established Eden Counseling and Consulting in southeast Virginia in 1995 and Eden Leaders Institute in 1996. These organizations have served over 150,000 people. Eden Leaders Mission Statement is to empower leaders to build healthy families, dynamic communities and meaningful legacies. We accomplish this through training, coaching and counseling. Pauls personal mission is to help you discover who you really are and live as if you truly believe. He is certified to provide PRO-D Comprehensive Assessments and loves digging deep with individuals, couples and teams to increase awareness, efficiency, productivity, and joy.
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  **Table of Contents**
  
   _Title Page_
  
   _Copyright Page_
  
   _Dedication_
  
   _Preface_
  
   _Introduction_
  
    
  
  PART 1 - A WORLD THAT DOESN’T START WITH WHY
  
  Chapter 1 - ASSUME YOU KNOW
  
  Chapter 2 - CARROTS AND STICKS
  
    
  
  PART 2 - AN ALTERNATIVE PERSPECTIVE
  
  Chapter 3 - THE GOLDEN CIRCLE.
  
  Chapter 4 - THIS IS NOT OPINION, THIS IS BIOLOGY
  
  Chapter 5 - CLARITY, DISCIPLINE AND CONSISTENCY
  
    
  
  PART 3 - LEADERS NEED A FOLLOWING
  
  Chapter 6 - THE EMERGENCE OF TRUST
  
  Chapter 7 - HOW A TIPPING POINT TIPS
  
    
  
  PART 4 - HOW TO RALLY THOSE WHO BELIEVE
  
  Chapter 8 - START WITH WHY, BUT KNOW HOW
  
  Chapter 9 - KNOW WHY. KNOW HOW. THEN WHAT?
  
  Chapter 10 - COMMUNICATION IS NOT ABOUT SPEAKING, IT’S ABOUT LISTENING
  
    
  
  PART 5 - THE BIGGEST CHALLENGE IS SUCCESS
  
  Chapter 11 - WHEN WHY GOES FUZZY
  
  Chapter 12 - SPLIT HAPPENS
  
    
  
  PART 6 - DISCOVER WHY
  
  Chapter 13 - THE ORIGINS OF A WHY
  
  Chapter 14 - THE NEW COMPETITION
  
    
  
  _AFTERWORD_
  
   _Acknowledgements_
  
   _NOTES_
  
   _INDEX_
  
   **PORTF