title: Microsoft Dynamics CRM Online 2011 Quick Reference
author: Edward Kachinske
description: Timothy Kachinske has written more than a dozen books on CRM and non-profit management topics, including 90 Days to Success in Fundraising, 90 Days to Success in Grantwriting, and Maximizing Your Sales with Salesforce.com. He has 17 years of experience as a development officer within various NFP organizations and has been focusing on designing CRM solutions within the non-profit sector for more than a decade. Edward Kachinske has written more than 25 books on CRM-related topics, including Maximizing Your Sales with Microsoft Dynamics CRM, Maximizing Your Sales with Salesforce.com, Managing Contacts with Outlook, and the Official Sage Instructor-Led Training Manuals. Edward holds more than a dozen Microsoft certifications and is a Microsoft Certified Trainer and MCITP with a specialization in CRM. Adam Kachinske is a CRM consultant for Innovative Solutions in Washington, DC. In addition to this book, he is an author of Maximizing Your Sales with Microsoft Dynamics CRM 2011 and the Innovative Solutions set of Microsoft Dynamics CRM Quick Reference Cards. He is a Microsoft Certified Technical Specialist for CRM and Sharepoint.
zlib_text: Dynamics  
  365 Essentials
  Getting Started with Dynamics 365 Apps  
  in the Common Data Service
  —
  Second Edition
  —
  Sarah Critchley
  www.allitebooks.com
  
  Dynamics 365 Essentials
  Getting Started with Dynamics 365 
  Apps in the Common Data Service
  Second Edition
  Sarah Critchley
  www.allitebooks.com
  
  Dynamics 365 Essentials: Getting Started with Dynamics 365 Apps in the Common 
  Data Service
  ISBN-13 (pbk): 978-1-4842-5910-8 
   
   
  ISBN-13 (electronic): 978-1-4842-5911-5
  https://doi.org/10.1007/978-1-4842-5911-5
  Copyright © 2020 by Sarah Critchley 
  This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the 
  material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, 
  broadcasting, reproduction on microfilms or in any other physical way, and transmission or information 
  storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now 
  known or hereafter de