title: Manager's Guide to Employee Engagement (Briefcase Books)
author:  Scott Carbonara 
description: Scott Carbonara is a speaker, trainer, author, and management consultant who "brings authentic leadership to life from the boardroom to the family room." <br /><br />Scott is known as"The Leadership Therapist" for his diverse professional portfolio-ranging from serving as an award-winning family crisis intervention counselor-to executive director of communications and change management and eventually chief-of-staff of the nation's largest non-investor-owned health insurance company. While there, he addressed a skyrocketing 38% attrition rate and, through digging beyond the surface and implementing creative employee engagement initiatives and branding of a positive corporate culture, led the team that reduced it to an unprecedented 6.5%. Scott's dual background in both counseling and executive leadership makes him a highly-skilled, passionate communicator and problem solver who provides direction to diverse teamsranging in size from 1 to 13,000. <br /><br />Scott has spoken at international conferences and for such esteemed groups as Chicago Booth School of Business, and is the author of several leadership books<i></i>. Through his humorous and practical keynotes, executive coaching, personalized consulting, and story-driven books, he breathes life into leadership topics including employee engagement, change management, communication, positive culture, and esteem. Like a houseplant which grows towards the light, Scott aims to inspire people everywhere to lead by livingpositively, and paying it forward.
zlib_text: 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  ![](index-1_1.jpg)
  
  
  The Manager’s
  
  
  Survival Guide
  
  
  Other titles in the Briefcase Books series include: **Customer Relationship
  Management by Kristin Anderson** **and Carol Kerr**
  
  
  **Communicating Effectively by Lani Arredondo** **Performance Management by
  Robert Bacal** **Recognizing and Rewarding Employees by R. Brayton Bowen**
  **Motivating Employees by Anne Bruce and James S. Pepitone** **Six Sigma for
  Managers by Greg Brue** **Leadership Skills for Managers by Marlene
  Caroselli** **Negotiating Skills for Managers by Steven P. Cohen** **Effective
  Coaching by Marshall J. Cook** **Conflict Resolution by Daniel Dana**
  
  
  **Project Management by Gary R. Heerkens** **Managing Teams by Lawrence
  Holpp**
  
  
  **Hiring Great People by Kevin C. Klinvex,** **Matthew S. O’Connell, and
  Christopher P. Klinvex** **Retaining Top Employees by J. Leslie McKeown**
  **Empowering Employees by Kenneth L. Murrell and** **Mimi Meredith**
  
  
  **Presentation Skills for Managers by Jennifer Roto