title: Microsoft Office Outlook 2003: Introductory Concepts and Techniques (Shelly Cashman)
author: Gary B. Shelly
description: "Students appreciate the detail of instruction the Shelly Cashman Series texts offer and the numerous resources made available to them. The instructions are exact and they are able to compare their screen with those pictured in the book. Once students have taken a course using a Shelly Cashman text, they do not want a book by anyone else." - Linda Haberaecker, Davenport University<br /><br />"The Shelly Cashman Series is to computer applications as Kleenex is to tissue." - Instructor Diane Folse<br /><br />"I use the Cases and Places exercises as graded assignments, as well as for extra credit. They provide little guidance; the student has to apply what they learned in the project itself. This allows for flexibility; the student can use the formatting and layout that they want to in solving the problem. The solution files provided on CD make it convenient for grading/correcting as well as demonstration. I plan to continue to use the Shelly Cashman Series in my online and traditional course. The student feedback on the text is excellent. In fact, most students say they will keep the text as a source for future reference." - Associate Professor Thaddeus Jones, Jefferson Community College<br /><br />" Shelly Cashman Series is the most comprehensive tool to prepare students for the Microsoft Office Specialist certification and future employment. The text is very thorough and closely aligns the teaching objectives to the Microsoft Office Specialist skill sets. The exercises in the text are also accurately mapped to the exams." - Professor Juanita H. Marquez, El Centro College<br /><br />"After using your text this past semester, I think it is great! The instructor's supplemental material (tests, practice, PowerPoint slides, etc...) make the teaching task easier! The book and supporting materials are ten times better than our previous text." - Dr. Stanley E Meyers, Norwalk Community College
zlib_text: 2 
   
  Stephen Moffat, The Mouse Training Company
  Outlook 2003 
  Part I
  Download free eBooks at bookboon.com
  
  3 
   
  Outlook 2003: Part I
  © 2015 Stephen Moffat & bookboon.com
  ISBN 978-87-403-0038-3
  Download free eBooks at bookboon.com
  
  Outlook 2003: Part I
  4 
  Contents
  Contents
   
  Introduction 
  10
  1 
  Understanding Outlook 2003 
  12
  1.1 
  What is Microsoft Outlook 2003? 
  13
  1.2 
  Getting started with Outlook 2003 
  13
  1.3 
  The Outlook 2003 Screen 
  14
  1.4 
  Shortcut menus 
  16
  1.5 
  Outlook Shortcuts 
  18
  1.6 
  Reading Pane 
  21
  1.7 
  Reading pane options 
  23
  1.8 
  Microsoft Outlook Help 
  24
  1.9 
  Ask a Question Box 
  25
  1.10 
  The Help Window 
  26
  2 
  Mail Messages 
  28
  2.1 
  Mail Messages 
  29
  2.2 
  Composing mail messages 
  29
  2.3 
  Addressing Messages 
  31
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