title: The Proper Penguin: The Story of B Polite
author: Cynthia Grosso
description: Cynthia R. Grosso is a national etiquette expert, an award winning speaker, a business columnist, author, and founder of the Charleston School of Protocol and Etiquette, Inc. Ms. Grosso has appeared as an etiquette expert on the Dr. Phil Show, Oprah and other national shows. In addition, she has been written about in many global publications and is the host of Your Manners Matter syndicated radio show. Ms. Grosso is also the author of the Professional Savvy Series; an on-line learning program for Professional Table Manners that is the only one of it's kind and won the bronze medal in the world for excellence in E-learning.
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