title: Bundle: Looking Out, Looking In, Loose-leaf Version, 15th + MindTap Speech, 1 term (6 months) Printed Access Card
author:  Ronald B. Adler 
description: Ron Adler is professor emeritus at Santa Barbara City College, where he developed programs in interpersonal communication, business and professional communication, and communication theories. He has co-authored and edited several textbooks that address communication contexts and topics including interpersonal communication, small group communication, public speaking, assertiveness, and social skills. In addition to writing and teaching, he works with professional and business people to improve their communication on the job.
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  First published by Pitch Publishing, 2017
  
  
  Pitch Publishing
  
  
  A2 Yeoman Gate
  
  
  Yeoman Way
  
  
  Durrington
  
  
  BN13 3QZ
  
  
  
  
  
  
  
  
  [www.pitchpublishing.co.uk](http://www.pitchpublishing.co.uk)
  
  
  
  
  
  
  
  
  © Jim Keoghan, 2017
  
  
  
  
  
  
  
  
  All rights reserved under International and Pan-American Copyright
  Conventions. By payment of the required fees, you have been granted the non-
  exclusive, non-transferable right to access and read the text of this e-book
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  express written permission of the Publisher.
  
  
  
  
  
  
  
  
  A CIP catalogue record is available for this book from t