title: Send/Receive/Confirm: Optimizing Communication in the Modern Workplace
author: Kira B Copperman
description: Kira B. Copperman, President of KBC Consulting, has earned a reputation as an impactful professional development consultant focused on improving communication in the workplace to increase productivity. Her diverse client base ranges from Fortune 500 companies to small businesses where she delivers management development programs, human resources consulting and executive coaching. Kira is an award winning researcher for her work in office communication and serves as the host of Lessons from the Corner Office, an internet based radio show.
zlib_text:  
  Symmetry 2020, 12, 418; doi:10.3390/sym12030418 
  www.mdpi.com/journal/symmetry 
  Article 
  Symmetric Modeling of Communication 
  Effectiveness and Satisfaction for Communication 
  Software on Job Performance 
  Tian‐Syung Lan 1,2, Kai‐Chi Chuang 3, Hai‐Xia Li 4,*, Jih‐Fu Tu 5 and Huei‐Sheng Huang 6 
  1  College of Mechanical and Control Engineering, Guilin University of Technology, Guilin 541004, China; 
  tslan888@yahoo.com.tw 
  2  Department of Information Management, Yu Da University, Miaoli County 36143, Taiwan 
  3  College of Mechanical and Control Engineering, Guilin University of Technology, Guilin 541004, China; 
  s1038901@gmail.com 
  4  College of Mechanical and Control Engineering, Guilin University of Technology, Guilin 541004, China 
  5  Department of Industrial Management and Business Administration, St. John’s University, Tamsui District, 
  New Taipei City 25135, Taiwan; tu@mail.sju.edu.tw 
  6  Department of Information Management, Yu Da University, Miaoli County 36143, Taiwan; 
  993100