title: E-Mail Selling Techniques: That Really Work
author:  Stephan Schiffman 
description: Stephan Schiffman, Americas #1 Corporate Sales Trainer, is the author of dozens of bestselling books, including <i>Cold Calling Techniques, (That Really Work), 5th Edition</i>; and <i>The 250 Sales Questions to Close the Deal</i>. His clients include Aetna, AT&amp;T, Blue Cross/Blue Shield, Boise Office Solutions, ChevronTexaco, Cox Communications, EMC, Federal Express, IBM, Merrill Lynch, Motorola, <i>The New York Times</i>, Sony, and Waste Management.
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  ![](index-1_1.jpg)
  
  
  **A M E R I C A ’ S # 1 C O R P O R A T E T R A I N E R**
  
  
  STEPHAN
  
  
  SCHIFFM AN’S
  
  
  **SALES**
  
  
  ## **ESSENTIALS**
  
  
  **“Using Steve’s proven techniques will get you to**
  
  
  **the top of the sales leader board . . . guaranteed.”**
  
  
  —Stephen C. Mueller, Managing Director, OneBeacon Insurance Group
  
  
  
  
  
  Stephan
  
  
  SChiffm an’S
  
  
  **SaleS**
  
  
  ## **eSSentialS**
  
  
  **Avon, MAssAchusetts**
  
  
  Copyright © 2008
  
  
  by Stephan Schiffman.
  
  
  All rights reserved.
  
  
  This book, or parts thereof, may not be reproduced in any form
  
  
  without permission from the publisher; exceptions are made
  
  
  for brief excerpts used in published reviews.
  
  
  This book incorporates material from the following books, all published
  
  
  by Adams Media and all Copyright © by Stephan Schiffman:
  
  
  _Cold Calling Techniques (That Really Work!)_
  
  
  _Upselling Techniques (That Really Work!)_
  
  
  _Closing Techniques (That Really Work!)_
  
  
  _E-Mail Selling Techniques (That Really Work!)_
  
  
  _The 250 Sales Qu