title: Root Cause Analysis System for Problem Solving and Problem Avoidance
author: Pietro Savo
description: By reading this book you will learn to trust that magical voice in your head that allows you to turn disasters into palm trees and sunrises.
zlib_text: Root Cause 
  Analysis
  The Core of Problem Solving 
  and Corrective Action
  Second Edition
  Duke Okes
  ASQ Quality Press 
  Milwaukee, Wisconsin
  
  American Society for Quality, Quality Press, Milwaukee, WI 53203 
  © 2019 by Duke Okes. 
  All rights reserved. Published 2019. 
  Printed in the United States of America.
  24  23  22  21  20  19         5  4  3  2  1
  Library of Congress Cataloging-in-Publication Data
  Names: Okes, Duke, 1949- author.
  Title: Root cause analysis: the core of problem solving and corrective action /  
   Duke Okes.
  Description: Second edition. | Milwaukee, Wisconsin: ASQ Quality Press,
   [2019] | Includes bibliographical references and index.
  Identifiers: LCCN 2018055702 | ISBN 9780873899826 (hardcover: alk. paper)
  Subjects: LCSH: Problem solving. | Decision making. | Management. |  
   Root cause analysis.
  Classification: LCC HD30.29 .O44 2019 | DDC 658.4/03—dc22
  LC record available at https://lccn.loc.gov/2018055702
  No part of this book may be reproduced in any form or by any mea