title: Managing New Product and Process Development: Text and Cases
author:  Steven C. Wheelwright 
description: Argues that a company's capability to conceive and design quality prototypes and bring a variety of products to market more quickly than its competitors is increasingly the focal point of competition. The authors present principles for developing speed and efficiency.
zlib_text: Process Differentiation and Information Systems Development
  Thomas Chesney and Helen Fletcher
  Buckinghamshire Chilterns University College
  thomas.chesney@bcuc.ac.uk
  Abstract
  This paper presents the results of a study to determine if
  and how the use case model (UCM) could be used by
  strategists in small businesses. The reason for wanting to
  use the UCM in this way is to get problem domain
  experts, that is top management, more involved in systems
  development by creating a requirements model which can
  be used by systems developers as a starting point for
  analysis. The use of the UCM by developers and
  strategists should facilitate communication between the
  two parties. The application that was found for the UCM
  in strategy planning was to use it to generate ideas of how
  the 
  organisation's 
  business 
  processes 
  could 
  be
  differentiated. An idea generating technique, based on
  established idea generating techniques, was developed to
  do this. The results of testing the technique by experiment