   Big shout out to the PlayNC support staff!
  I don't know exactly what I'm hoping to achieve with this thread, if anything, but it's very rare that you have a positive experience with contacting support for anything, so I felt like I should at least do *something*.I've had to contact the PlayNC support staff for queries regarding Guild Wars a few times over the years, and both times have had very timely and accurate responses that got straight to the point and provided exact answers to my questions immediately. I submitted a question last night before I went to bed, got up this morning and discovered my question had already been answered with all the information I needed.So here's a huge thumbs up to anyone at PlayNC, especially their support department! Has anyone else ever needed to contact them? What have been your experiences with other companies, especially for MMOs?cheers,metalmidget   