Lenovo
question: What is the name of the company that made the T450 thinkpad?, context: keyboard covered under warranty? I have a T450s thinkpad that is still under warranty (I purchased an extended warranty option but the original warranty hasn't expired just yet). The keyboard has had four keycaps fall off (and not be able to be replaced) due to normal use/cleaning and I am wondering if it is possible to ask Lenovo service to send me a new keyboard? (I'm working on an important project for work now with this laptop and I'm not able to send it back in). If so, what are the things I should tell service / what should I ask them to do? Is the keyboard included in the warranty / is it possible for me to get sent a new one (and send the old one back) since it is a customer-replaceable FRU? EDIT: I called them as suggested and explained the issue and lenovo support said they'd send a replacement in the mail! thank you all so much!
What is the name of the company that made the T450 thinkpad?
The keyboard has had four keycaps fall off (and not be able to be replaced) due to normal use/cleaning and I am wondering if it is possible to ask Lenovo service to send me a new keyboard?
keyboard covered under warranty? I have a T450s thinkpad that is still under warranty (I purchased an extended warranty option but the original warranty hasn't expired just yet). The keyboard has had four keycaps fall off (and not be able to be replaced) due to normal use/cleaning and I am wondering if it is possible to ask Lenovo service to send me a new keyboard? (I'm working on an important project for work now with this laptop and I'm not able to send it back in). If so, what are the things I should tell service / what should I ask them to do? Is the keyboard included in the warranty / is it possible for me to get sent a new one (and send the old one back) since it is a customer-replaceable FRU? EDIT: I called them as suggested and explained the issue and lenovo support said they'd send a replacement in the mail! thank you all so much!
The keyboard has had four keycaps fall off (and not be able to be replaced) due to normal use/cleaning and I am wondering if it is possible to ask <hl> Lenovo <hl> service to send me a new keyboard?
keyboard covered under warranty? I have a T450s thinkpad that is still under warranty (I purchased an extended warranty option but the original warranty hasn't expired just yet). The keyboard has had four keycaps fall off (and not be able to be replaced) due to normal use/cleaning and I am wondering if it is possible to ask <hl> Lenovo <hl> service to send me a new keyboard? (I'm working on an important project for work now with this laptop and I'm not able to send it back in). If so, what are the things I should tell service / what should I ask them to do? Is the keyboard included in the warranty / is it possible for me to get sent a new one (and send the old one back) since it is a customer-replaceable FRU? EDIT: I called them as suggested and explained the issue and lenovo support said they'd send a replacement in the mail! thank you all so much!
keyboard covered under warranty? I have a T450s thinkpad that is still under warranty (I purchased an extended warranty option but the original warranty hasn't expired just yet). <hl> The keyboard has had four keycaps fall off (and not be able to be replaced) due to normal use/cleaning and I am wondering if it is possible to ask Lenovo service to send me a new keyboard? <hl> (I'm working on an important project for work now with this laptop and I'm not able to send it back in). If so, what are the things I should tell service / what should I ask them to do? Is the keyboard included in the warranty / is it possible for me to get sent a new one (and send the old one back) since it is a customer-replaceable FRU? EDIT: I called them as suggested and explained the issue and lenovo support said they'd send a replacement in the mail! thank you all so much!