The council is starting to update the 2009 master plan for West Norwood. A consultation programme is being planned for the new year.

The plan will cover our main shopping streets and the industrial area, south of West Norwood station, known to town planners as the KIBA (key industrial and business area).

Residents do raise concerns about the range of shops in Norwood Road making up the heart of West Norwood town centre. Online shopping is the latest factor impacting on town centres across the UK. For a brilliant history of shopping have a look at Robert Peston Goes Shopping TV programme- its on iplayer for a short while: http://www.bbc.co.uk/programmes/b039q44y/episodes/player