92 of 93(99%)reviewers would recommend this product to others.a friend.

Customer Reviews for DS-1400C Cross-Cut Shredder

Review 1 for DS-1400C Cross-Cut Shredder

problem shredder

Date:November 14, 2011

Written By:cutup

Overall Rating:

3out of5

Performance and Durability:

2out of5

Jam Resistance:

5out of5

Safe Operation:

5out of5

Pros: Sheet Capacity, Warranty, Shreds Credit Cards, Staples and CDs

Cons: Quiet Operation, Quality Construction

"I had to request a replacement shredder because my first one would not turn off. I think the problem occurred because the wast bin does not stay close to the shredded so the red light comes on all the time or if you barely bump the shredded. This caused the shredded to malfunction."

Response from Fellowes:By cf, shredder, February 16, 2012

Hi Cutup,

I represent the Fellowes Quality Assurance Team that responds to consumer online product reviews. Thank you for taking the time to post this review! We have taken your concerns to our Quality team, and they are in the process of developing a solution to the issue. Additionally, Customer Service followed up to let us know that you had received a replacement machine. We hope that you are pleased with this new model, but let us know if you have any additional comments or concerns! We value consumer feedback and are committed to offering the most innovative solutions, exceptional product quality, and first class service and support.

"I have been so so happy since the recent purchas of my Fellowes DS-1400C Cross-Cut Shredder.It has actually exceeded my expectations, especially with the safety lock feature.I like also the fact that one at a time when I receive junk mail that I know is junk mail with out even opening it, I can shred the whole envelope with confidence.

And yes, its very quiet.

But what hooked me the most is the fact that Fellowes stands behind there product.

The previous one I had that had some malfunction issues was replaced with out any questions.

"I use this product for home use. I upgraded from a Fellows PowerShred P55 and the difference is night and day. The DS-1400C easily handles more pages and cuts it much more finely and securely. I only wish it was a little faster and little neater. I have no problem recommending this product."

"Love the ease of use and the safety features. I was always afraid, with previous shredders, that "little fingers" could activate the shredding process----Not with this one. My only issue is that it is a bit heavy to relocate and the pull-out bin is a bit flimsy when removing and replacing.It does a great job on the cris-cross shredding and demolishing credit cards for security purposes."

"I bought this shredder to replace a Fellowes shredder I've had for several years. It still worked as good as when it was purchased, but I wanted a cross-cut shredder for better security, rather than the strip shredder I had. I stayed with Fellowes as I never had a problem with my previous Fellowes shredder. The new shredder is great. Much quieter than the older shredders. It works fabulously. The waste bin holds quite a bit and I'm very pleased with it. The bin pulls out easily. I'm very happy with the new shredder and will also keep my old one as an extra. I would recommend this shredder to all my friends"

"Our office purchased the Fellowes paper shredder a month or so ago and at first I was sceptical. I thought to myself, "This is too small, is it going to be able to handle our needs?" Wow, was I mistaken. I was very impressed with the capability of this machine. It can take many papers and never jams. I did put a paper in a little crooked once and it jammed in the corner but worked its way through. Good job Fellowes."

"I am please with my new shredder. It is heavy and seems to do well with set of sheets up to 6 pages. Also like the new feature of a separate slot for plastic cards. Quite happy and hope it last 5 years."

"We purchesed the Fellows DS-1400C for our main copy room. We have 3 other shredders in the office that are a different brand, (whatever was on sale at the time). Each on of the others has failed and we have completely replaced them with the Fellows DS-1400C. We have alot of shredding as confidentiality is of upmost importance and cannot just throw papers in the trash so our shredders get alot of use. I would recommend this shredder to everyone."

"We have been overrun by old bills, catalog pages and documents with personal information on them for years because of fear identity theft. This shredder is totally fantastic. ! Easy to use and very efficient. We are quickly becoming free of our mountain of paper! Thank you Fellowes for a fine product that works exactly the way it is described. It has exceeded our expectations! Thank you!"

"After going through two shredders, I felt that it was time to look into purchasing a quality shredder. After looking on line to see which one company had the best rating. I was only interested in a home use shredder, however, Fellowes was rated the best in all that I read. Granted, I could have found a write up with another company listed at the top but I felt enough was written about Fellowes quality that I decided to make the purchase. This shredder was right in line with other shredders but none had the quality I wanted.

I can not really attest to the durability over the long haul at this time but so far I like the unit."

"I recently bought the shredder to shred numerous years of documents that we had stored. Shredder did a good job but have a few suggestions. Emptying the basket is messy. My old Royal allowed me to lift the head off basket prior to emptying it.....much less messy. Also suggest you include a small bottle of oil with product if it is required to be used periodically."

"When we moved to new location, the old shredder did not make the trip. Have struggled to get a replacement. I have had only a couple of weeks, but has worked well and quietly as I share my space with my employer and try not to make too much noise.We have had a fraud experience and am now in process of shredding many many check from old cking acct.We have become very security minded in this office as of now and look forward to the help this new machine is affording our safety."

"Everyone has a home office, daily life demands it and because of this we all need to use and benefit from a "document" shredder. I make daily use out of mine and it has continued with superior performance."