Lifeline is a federal program, established in 1984, that assists eligible individuals in paying the recurring monthly service charges associated with either wireline or wireless telephone usage. The program is part of the Low Income Program supported by the Universal Service Fund. Support is not given directly to the subscriber, but to the service provider. The Universal Service Administrative Company (USAC), an independent not-for-profit organization, is the designated administrator of the Universal Service Fund (USF), of which the Lifeline Program is a part. USAC administers the USF programs for the Federal Communications Commission and does not set or advocate policy. The Lifeline program covers the minutes of use for the eligible subscriber. A failure to recertify eligibility will result in removal from the program.
The concept that all Americans should have affordable access to the telecommunications network, commonly called the "universal service concept," can trace its origins back to the 1934 Communications Act. The preservation and advancement of universal service has remained a basic tenet of federal communications policy, and in the mid-1980s the Federal Communications Commission (FCC) established the Lifeline program to provide support for low-income subscribers. The Lifeline program, which is administered under the Universal Service Fund (USF) Low Income Program, was established by the FCC in 1984 to assist eligible low-income subscribers to cover the recurring monthly service charges incurred for telephone usage. Although the program solely covers costs associated with the minutes of use, not the telephone, misinformation connecting the program to payment for a "free phone" has resulted in a significant number of constituent inquiries.