To carry out these audit and evaluation authorities, GAO has a  broad statutory right of access to agency records. These standards require  that analysts and financial auditors promptly obtain sufficient, competent,  and relevant evidence to provide a reasonable basis for any related  findings and conclusions. Therefore, prompt access to all records and  other information associated with these activities is needed for the  effective and efficient performance of our work. We need to efficiently use  the time available to complete our work to minimize the impact on the  agency being reviewed and to meet the time frames of our congressional  clients. DHS Has Implemented Burdensome Processes for Working with GAO

Unlike those of many other executive agencies, DHS’s processes for  working with us includes extensive coordination among program officials,  liaisons, and attorneys at the departmental and component levels and  centralized control for all incoming GAO requests for information and  outgoing documents. DHS Process for Working with GAO. GAO Has Experienced Difficulties Accessing DHS Information

In testimony before this committee and the House Committee on  Appropriations, Subcommittee on Homeland Security in February 2007,  we stated that DHS has not made its management or operational decisions  transparent enough to allow Congress to be sure that the department is  effectively, efficiently, and economically using its billions of dollars of  annual funding. We also noted that our work for Congress to assess  DHS’s operations has been significantly hampered by long delays in  obtaining access to program documents and officials. We emphasized that  for Congress, GAO, and others to independently assess the department’s  efforts, DHS would need to become more transparent and minimize  recurring delays in providing access to information on its programs and  operations. Sometimes, despite GAO’s right of access to  information, DHS delays providing information as it vets concerns  internally, such as whether the information is considered deliberative or  predecisional. We have encountered access issues in numerous engagements, and the  lengths of delay are both varied and significant and have affected our  ability to do our work in a timely manner. We have proposed to DHS that the department take several steps that  would enhance the efficiency of its process. GAO’s Access-to- Records Authority

To carry out these audit and evaluation authorities, GAO has a broad  statutory right of access to agency records. This is a work of the U.S. government and is not subject to copyright protection in the  United States.
Why GAO Did This Study

In testimony before this committee and the House Committee on Appropriations, Subcommittee on Homeland Security in February 2007, GAO stated that the Department of Homeland Security (DHS) has not made its management or operational decisions transparent enough to allow Congress to be sure that the Department is effectively, efficiently, and economically using its billions of dollars of annual funding. GAO also noted that its work for Congress to assess DHS's operations has, at times, been significantly hampered by long delays in obtaining access to program documents. Following the aforementioned testimonies, GAO was asked to testify about its access issues. This testimony provides information on (1) the scope of GAO's work, (2) GAO protocols for accessing agency information, (3) DHS processes for working with GAO, (4) access issues GAO has encountered, and (5) steps GAO has taken to address these issues.

What GAO Found

To carry out its audit and evaluation authorities, GAO has a broad statutory right of access to agency records. Auditing standards require that analysts and financial auditors promptly obtain sufficient, competent, and relevant evidence to provide a reasonable basis for any related findings and conclusions. Therefore, prompt access to all records and other information associated with these activities is needed for the effective and efficient performance of GAO's work. This is also necessary in order for the Congress to be able to conduct its constitutional responsibilities in a timely and effective manner. Since DHS began operations in 2003, GAO has provided major analyses of the department's plans and programs for transportation security, immigration, Coast Guard, and emergency management. GAO has also reported on DHS's management functions such as human capital, financial management, and information technology. GAO has processes it applies in working with departmental agencies across the federal government that work well. DHS's adopted processes have frequently impeded GAO's efforts to carry out its mission by delaying access to documents required to assess the department's operations. This process involves multiple layers of review by department- and component-level liaisons and attorneys and results in frequent and sometimes lengthy delays in obtaining information. GAO recognizes that the department has legitimate interests in protecting certain types of sensitive information from public disclosure. GAO shares that interest as well and follows strict security guidelines in handling such information. GAO similarly recognizes that agency officials will need to make judgments with respect to the manner and the processes they use in response to GAO's information requests. However, to date, because of the processes adopted to make these judgments, GAO has often not been able to do its work in a timely manner. GAO has been able to eventually obtain information and answer audit questions, but the delays experienced at DHS impede GAO's ability to conduct audit work efficiently and to provide timely information to congressional clients.