This 2-year eligibility  includes those Reserve and National Guard members who have left active  duty and returned to their units. DOD Uses Two Approaches to Identify Servicemembers At Risk for PTSD

DOD uses two approaches to identify servicemembers who may be at risk  of developing PTSD: the combat stress control program and the post- deployment health assessment questionnaire. DOD uses the post-deployment health  assessment questionnaire to screen servicemembers for physical ailments  and mental health issues commonly associated with deployments,  including PTSD. DOD Trains Servicemembers to Identify Symptoms That Could Lead to PTSD

DOD’s combat stress control program identifies servicemembers at risk for  PTSD by training all servicemembers to identify the early onset of combat  stress symptoms, which if left untreated, could lead to PTSD. To assist  servicemembers in the combat theater, teams of DOD mental health  professionals travel to units to reinforce the servicemembers’ knowledge of  combat stress symptoms and to help identify those who may be at risk for  combat stress or PTSD. The DD 2796 includes  the following four screening questions that VA and DOD mental health  experts developed to identify servicemembers at risk for PTSD:  Have you ever had any experience that was so frightening,  horrible, or upsetting that, in the past month, you  have had any nightmares about it or thought about it when you did not  want to? tried hard not to think about it or went out of your way to avoid  situations that remind you of it? were constantly on guard, watchful, or easily startled? VA Lacks Information Needed to Determine Whether It Can Meet an Increase in Demand for PTSD Services

VA does not have all the information it needs to determine whether it can  meet an increase in demand for VA PTSD services. VA does not have a  count of the total number of veterans currently receiving PTSD services at  its medical facilities and Vet Centers. Without this information, VA cannot  estimate the number of veterans its medical facilities and Vet Centers could  treat for PTSD. However, predicting which veterans will seek VA care and at which  facilities is inherently uncertain, particularly given that the symptoms of  PTSD may not appear for years. Veterans who are receiving VA PTSD services may be counted in both  reports, only counted in the NEPEC report, or not included in either report. By assuming that 15 percent or more of returning  servicemembers will eventually develop PTSD, based on the predictions of  mental health experts, VA could use the demographic information to  broadly estimate the number of returning servicemembers who may need  VA PTSD services and the VA facilities located closest to servicemembers’  homes. Recommendation for Executive Action

To help VA estimate the number of additional veterans it could treat for  PTSD and to plan for the future demand for VA PTSD services from  additional veterans seeking these services, we recommend that the  Secretary of Veterans Affairs direct the Under Secretary for Health to  determine the total number of veterans receiving VA PTSD services and  provide facility-specific information to VA medical facilities and Vet  Centers. To determine whether VA facilities have the information needed to  determine whether they can meet an increase in demand for PTSD  services, we interviewed officials at 7 VA medical facilities, and 15 Vet  Centers located near the medical facilities to discuss the number of  veterans currently receiving VA PTSD services and the impact that an  increase in demand would have on these services. 4. Felt numb or detached from others, activities, or your surroundings?
Why GAO Did This Study

Post-traumatic stress disorder (PTSD) is caused by an extremely stressful event and can develop after the threat of death or serious injury as in military combat. Experts predict that about 15 percent of servicemembers serving in Iraq and Afghanistan will develop PTSD. Efforts by VA to inform new veterans, including Reserve and National Guard members, about the expanded availability of VA health care services could result in an increased demand for VA PTSD services. GAO identified the approaches DOD uses to identify servicemembers at risk for PTSD and examined if VA has the information it needs to determine whether it can meet an increase in demand for PTSD services. GAO visited military bases and VA facilities, reviewed relevant documents, and interviewed DOD and VA officials to determine how DOD identifies servicemembers at risk for PTSD, and what information VA has to estimate demand for VA PTSD services.

What GAO Found

DOD uses two approaches to identify servicemembers at risk for PTSD: the combat stress control program and the post-deployment health assessment questionnaire. The combat stress control program trains servicemembers to recognize the early onset of combat stress, which can lead to PTSD. Symptoms of combat stress and PTSD include insomnia, nightmares, and difficulties coping with relationships. To assist servicemembers in the combat theater, teams of DOD mental health professionals travel to units to reinforce the servicemembers' knowledge of combat stress symptoms and to help identify those who may be at risk for combat stress and PTSD. DOD also uses the post-deployment health assessment questionnaire to identify physical ailments and mental health issues commonly associated with deployments, including PTSD. The questionnaire includes the following four screening questions that VA and DOD mental health experts developed to identify servicemembers at risk for PTSD: Have you ever had any experience that was so frightening, horrible, or upsetting that, in the past month, you (1) have had any nightmares about it or thought about it when you did not want to; (2) tried hard not to think about it or went out of your way to avoid situations that remind you of it; (3) were constantly on guard, watchful, or easily startled; and/or (4) felt numb or detached from others, activities, or your surroundings? VA lacks the information it needs to determine whether it can meet an increase in demand for VA PTSD services. VA does not have a count of the total number of veterans currently receiving PTSD services at its medical facilities and Vet Centers--community-based VA facilities that offer trauma and readjustment counseling. Without this information, VA cannot estimate the number of new veterans its medical facilities and Vet Centers could treat for PTSD. VA has two reports on the number of veterans it currently treats, with each report counting different subsets of veterans receiving PTSD services. Veterans who are receiving VA PTSD services may be counted in both reports, one of the reports, or not included in either report. VA does receive demographic information from DOD, which includes home addresses of servicemembers that could help VA predict which medical facilities or Vet Centers servicemembers may access for health care. By assuming that 15 percent or more of servicemembers who have left active duty status will develop PTSD, VA could use the home zip codes of servicemembers to broadly estimate the number of servicemembers who may need VA PTSD services and identify the VA facilities located closest to their homes. However, predicting which veterans will seek VA care and at which facilities is inherently uncertain, particularly given that the symptoms of PTSD may not appear for years.