In 1999, the Assistant Secretary of the Army certified the system as fully operational for the maintenance mission at the five maintenance depots. Report Does Not Contain Adequate Information to Assess Progress

The Army’s May 2002 report on its workload and performance system does not contain the information that Congress needs to assess the Army’s progress in implementing the system. In our analysis of the Army’s 2002 plan, we found that, while it addresses some of these elements, it does not provide the detailed or complete data that is needed to adequately assess the Army’s progress in implementing the workload and performance system. Specifically, the report lacked schedules that include implementation and completion dates and interim milestones. Army Has Not Sufficiently Tested the Interface between AWPS and the Logistics Modernization Program

Although the Army has begun developing an interface between AWPS and the Logistics Modernization Program, it has not sufficiently tested the interface to ensure that data can be shared between the two systems and that the AWPS capability will not be adversely affected. The Army has not demonstrated to Congress how well the system has helped it thus far to determine future civilian workload requirements based on projected workloads.
What GAO Found

At the direction of the House Committee on National Security, the Army began developing the Army Workload and Performance System (AWPS) in 1996. This automated system was intended to address a number of specific weaknesses highlighted in several GAO and Army studies since 1994 regarding the Army's inability to support its civilian personnel requirements by using an analytically based workload forecasting system. Army's May 2002 report on AWPS does not provide Congress with adequate information to assess the Army's progress in implementing the system. Specifically, the 2002 plan does not include (1) a detailed summary of all costs that the Army has incurred, or the expenditures that it anticipates in the future, to develop and implement the system; (2) a list of the milestones that the Army has, or has not, achieved in the previous year and a list of milestones that are projected for the future; and (3) an evaluation of how well the system has performed to date in fulfilling its primary function--that is, of matching manpower needs with depot workloads. Although the Army has begun developing an interface between AWPS and the Logistics Modernization Program, it has not sufficiently tested the interface to ensure that data can be shared between the two systems and that the capability of the workload and performance system will not be adversely affected.