Differences in FVAP’s Efforts Between the 2000 and 2004 Presidential Elections

For the 2004 presidential election, FVAP expanded its efforts beyond those  taken for the 2000 election to provide military personnel tools needed to  vote by absentee ballot. FVAP distributed more absentee voting materials  and improved the accessibility of its Web site, which includes voting  information. Also, FVAP conducted 102 more voting training workshops  for its VAOs than it did for the 2000 election. FVAP also provided an  online training course for them. FVAP also designed an electronic version  of the Federal Write-in Absentee Ballot—an emergency ballot accepted by  all states and territories—although its availability was not announced until  a few weeks before the election. In assessing its efforts for the 2004  election, using data from its postelection surveys, FVAP attributed  increased voter participation rates to an effective voter information and  education program. However, in light of low survey response rates, FVAP’s  estimates and conclusions should be interpreted with caution. Actions Taken in Response to Prior Recommendations

DOD has taken actions in response to our prior recommendations  regarding voting assistance to servicemembers. In 2001, we recommended  that DOD revise its voting guidance, improve program oversight, and  increase command emphasis to reduce the variance in voting assistance to  military servicemembers. Prior to the 2004 presidential election, DOD implemented corrective  actions, such as revising voting guidance and increasing emphasis on  voting education at top command levels to address our recommendations. However, the level of assistance continued to vary at the installations we  visited. Because the VAO role is a collateral duty and VAOs’ understanding  and interest in the voting process differ, some variance in voting  assistance may always exist. DOD plans to continue its efforts to improve  absentee voting assistance. The Services Revised Their Voting Guidance and Enhanced Program Oversight

In response to our recommendations in 2001, the services revised their  voting guidance and enhanced oversight of the military’s voting assistance  program. Top-level Command Emphasis Increased

For the 2004 election, emphasis on voting education and awareness  increased throughout the top levels of command within DOD. Remaining Challenges Related to Absentee Military Voting

Despite the efforts of DOD and the states, our April 2006 report identified  two major challenges that remain in providing voting assistance to military  personnel, which are: simplifying and standardizing the time-consuming and multistep  absentee voting process, which includes different requirements and  time frames for each state; and developing and implementing a secure electronic registration and  voting system. Simplifying and Standardizing the Absentee Voting Process

FVAP attempted to make the absentee voting process easier by  encouraging states through its Legislative Initiatives program, to simplify  the multi-step process and standardize their absentee voting requirements. However,  the majority of states have not agreed to any new initiatives since FVAP’s  2001 report to Congress and the President on the effectiveness of its  efforts during the 2000 election. FVAP is limited in its ability to affect state  voting procedures because it lacks the authority to require states to take  action on absentee voting initiatives. 1.) For the 2004 election, FVAP developed a secure registration and voting  experiment. However, it was not used by any voters. Also, because DOD did not want  to call into question the integrity of votes that would have been cast via  SERVE, they decided to shut it down prior to its use by any absentee  voters. Communications technologies, such as faxing, e-mail, and the Internet, can  improve communication between local jurisdictions and voters during  some portions of the election process. Elections: Voting Assistance to Military and Overseas Citizens Should  Be Improved.
Why GAO Did This Study

The narrow margin of victory in the 2000 presidential election raised concerns about the extent to which members of the military and their dependents living abroad were able to vote via absentee ballot. In September 2001, GAO made recommendations to address variances in the Department of Defense's (DOD) Federal Voting Assistance Program (FVAP). Along with the military services, FVAP is responsible for educating and assisting military personnel in the absentee voting process. Leading up to the 2004 presidential election, Members of Congress raised concerns about efforts under FVAP to facilitate absentee voting. This testimony, which draws on prior GAO work, addresses three questions: (1) How did FVAP's assistance efforts differ between the 2000 and 2004 presidential elections? (2) What actions did DOD take in response to prior GAO recommendations on absentee voting? and (3) What challenges remain in providing voting assistance to military personnel?

What GAO Found

For the 2004 presidential election, FVAP expanded its efforts beyond those taken for the 2000 election to facilitate absentee voting by military personnel. FVAP distributed more absentee voting materials and improved the accessibility of its Web site, which includes voting information. Also, FVAP conducted 102 more voting training workshops than it did for the 2000 election, and it provided an online training course for Voting Assistance Officers (VAO). FVAP also designed an electronic version of the Federal Write-in Absentee Ballot--an emergency ballot accepted by all states and territories--although its availability was not announced until a few weeks before the election. In assessing its efforts for the 2004 election, using data from its postelection surveys, FVAP attributed increased voter participation rates to an effective voter information and education program. However, in light of low survey response rates, FVAP's estimates and conclusions should be interpreted with caution. DOD has taken actions in response to GAO's prior recommendations regarding voting assistance to servicemembers. In 2001, GAO recommended that DOD revise its voting guidance, improve program oversight, and increase command emphasis to reduce the variance in voting assistance to military servicemembers. Prior to the 2004 presidential election, DOD implemented corrective actions that addressed GAO's recommendations. Specifically, the services revised their voting guidance and enhanced oversight of the military's voting assistance program, and emphasis on voting education and awareness increased throughout the top levels of command within DOD. However, the level of assistance continued to vary at the installations GAO visited. Because the VAO role is a collateral duty and VAOs' understanding and interest in the voting process differ, some variance in voting assistance may always exist. DOD plans to continue its efforts to improve absentee voting assistance. Despite efforts of DOD and the states, GAO's April 2006 report identified two major challenges that remain in providing voting assistance to military personnel: (1) simplifying and standardizing the time-consuming and multi-step absentee voting process, which includes different requirements and time frames for each state; and (2) developing and implementing a secure electronic registration and voting system. FVAP attempted to make the absentee voting process easier by using its Legislative Initiatives program to encourage states to simplify the multi-step process and standardize their absentee voting requirements. However, the majority of states have not agreed to any new initiatives since FVAP's 2001 report on the 2000 election. FVAP is limited in its ability to affect state voting procedures because it lacks the authority to require states to take action on absentee voting initiatives. For the 2004 election, FVAP developed an electronic registration and voting experiment. However, it was not used by any voters due to concerns about the security of the system. Because DOD did not want to call into question the integrity of votes that would have been cast via the system, they decided to shut the experiment down prior to its use by any absentee voters. Some technologies--such as faxing, e-mail and the Internet--have been used to improve communication between local jurisdictions and voters.