Currently, DLA is in the process of acquiring two systems: Business Systems Modernization (BSM) and Fuels Automated System (FAS). SEI’s SA-CMM is used to measure an organization’s capability to manage the acquisition of software. DLA Lacks Effective Software Process Improvement

The quality of the processes involved in developing, acquiring, and engineering software and systems has a significant effect on the quality of the resulting products. It will also have to commit the resources needed to implement a software process improvement program. Appendix I: Objectives, Scope, and Methodology

Our objectives were to determine (1) whether the Defense Logistics Agency (DLA) has the effective software acquisition processes necessary to modernize and maintain systems and (2) what actions DLA has planned or in place to improve these processes.
What GAO Found

The Defense Logistics Agency (DLA) plays a critical role in supporting America's military forces worldwide. DLA relies on software-intensive systems to support its work. An important determinant of the quality of software-intensive systems, and thus DLA's mission performance, is the quality of the processes used to acquire these systems. DLA lacks mature software acquisition processes across the agency, as seen in the wide disparity in the rigor and discipline of processes between the two systems GAO evaluated. DLA also lacks a software process improvement program to effectively strengthen its corporate software acquisition processes.