performance of sales
contracts
Payment in one or more instalments execution of the contract
Detecting, preventing and combating fraudulent and illegal activities
on the Platform
ManoMano's legitimate
interest
Recording exchanges between the User and the customer service,
the Seller or the Experts by email, chat or telephone to improve our
Services, train our teams and manage the customer and prospective
relationship
ManoMano's legitimate
interest
Customer relationship management via social networks ManoMano's legitimate
interest
Analysing your browsing on the Platform to improve our services ManoMano's legitimate
interest
Carrying out statistical studies on the use of our Platform and
Services
ManoMano's legitimate
interest
Collecting and managing reviews on Products, Services and
customer service performance
ManoMano's legitimate
interest
Conducting surveys and questionnaires to improve our Platform
and Services
obtaining consent
Organising contests obtaining consent
Sales prospecting by email and/or SMS ManoMano’s legitimate
interest for a customer on a
similar product or service or
obtaining consent
2
Personalised advertising based on your browsing, your profile and
information you have provided to us
obtaining consent
Displaying the contents of the Personalised Platform based on your
browsing, your profile, information you have provided
obtaining consent
Management of requests for right of access, rectification and
objection
legal obligation
3. What personal data do we process about you? We collect and process:
● personal data you have entered on our Platform, in particular when creating
your Personal Account or Guest Account (email, surname, first name, address,
telephone number, password, etc. );
● information relating to the Orders you place on the Platform (product
purchased, transaction number, delivery address, etc. );
● information about your means of payment (credit card number, credit card
expiry date, visual cryptogram). Only our secure payment service provider has
access to the visual cryptogram;
● information you provide to us when you contact customer service, Experts or the
Seller via the Platform (content of exchanges, nature of the complaint, etc.
Is my data used in profiling? 
Personalised advertising based on your browsing, your profile and
information you have provided to us