Complaint Resolution
In compliance with the Privacy Shield Principles, Cisco-US commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States. European Union, United Kingdom, and Swiss individuals with Privacy Shield inquiries or complaints should first contact Cisco-US via the Privacy Request Form. Cisco-US has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, BBB EU Privacy Shield. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you. If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.
How do I complain? 
In compliance with the Privacy Shield Principles, Cisco-US commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States.