The mandatory fields are marked with a red asterisk. Period of data processing:
After answering the relevant request, question or complaint, the messages and the personal data obtained in this context shall be deleted after the year following the given year. However, for tax and accounting purposes or if it is necessary to protect the applicant’s rights and interests, these data are archived and retained for as long as necessary which period is individually defined in each case. Transfer of data:
The inquiry regarding a particular hotel shall be forwarded to the relevant member of the Danubius Hotels Group. 2.15  Complaint management protocol

During the consumer complaint handling, if you do not agree with the handling of your complaint or immediate investigation of the complaint is not possible, the Company is obliged to immediately issue a protocol about the complaint and its related position.
How long do you store my data for? 
data obtained in this context shall be deleted after the year following the given year. However, for tax and accounting purposes or if it is necessary to protect the applicant’s rights and interests, these data are archived and retained for as long as necessary which period is individually defined in each case