Mine arrived in perfect condition.  This clamp is very well made and worked just like I had hoped.  Jorgensen makes a nice product here, and this type of clamp is really useful for many jobs around your wood shop.  I purchased this one to use with the Incra I-box jig (reviewed separately) that I got to make box joints, and it is a must for that application.  This type of clamp has many other applications too, so as a relatively novice woodworker I plan to buy more of this type of Jorgensen clamp in various sizes.