Baxter products may be for men but this is one conditioner to steal from your man. The reason I like it so much is because it is so pleasant to use in the summer. It leaves your head tingly from the peppermint oil. So it really is refreshing. To get the pump working you have to take it out of the bottle. Then simply use a washcloth to hold the slippery part of the pump. Then twist the top of the pump. That releases the pump easily.