I have had my GPS for about a year now, and love it, but i have 2 problems with it, the interface is very difficult to use and tedious to search for a city or road.  By the time i find the place im trying to get ive passed it and gone another 20 miles.  Also, mine was working fine when suddenly one day i turned it on and it said it had no maps and i needed a upload.  So i downloaded the latest patch for it, and tried uploading with no success.  I have gotten a number from Magellan to return it, but lost the number (actually my dad did) So im returning it :(  but i must say it was great while it worked, and the tech support is fast and reliable.