This item was received in new condition and in the amount of time estimated.  I have used this product for my small senior Chihuahua before, and it has helped the arthritis in her joints so that she is enjoying her walks again.  She likes the taste of this product, so when I administer some of her tablet medications, I place a small amount of the Connectin powder in the palm of my hand, along with the tablet(s), and she licks everything up, as if it were a treat!