I should've known when I first tried putting in the battery (when I tried to remove the battery, which is seriously difficult, it ripped off the metal contact point, wasting an expensive but otherwise new battery) that this product was no good. I figured since Amazon's return policy is a bit of a pain, I would stick with it and see. Well, about 8 months of using it, it started developing problems; it would turn halfway, then backtrack, then turn to the intended slot. Now, 10 months in, it completely ping-pongs back and forth--and it won't stop; I have to turn it off midway and then turn it back on so it will turn to the correct food slot. I figured no problem, I'm still under the 1-year warranty--wrong! I checked the manual and they only offer a 90-day warranty. What?! Had they offered a 1-year warranty AND I was out of that 1-year warranty, I would've bought another one as a replacement. But the 90-day warranty is pretty worthless and shows they have no confidence behind their products. I've already purchased the QPet Timed Automatic Pet Feeder (hopefully I won't have the same issues).