I bought this tea from a store - so I am only reviewing the product/taste. It's incredible and amazing. Absolutely incredible. It is very "sweet". The spices make this actually taste very sweet (but not overly sweet). It truly tastes like chai (sweetened chai). I Love a really creamy chai tea so I use either half and half or whipping cream (1-2 tbsp) with a 8 oz of this tea (1 bag, 8 oz hot water, 5-7 min seep). I love how I don't need to add sweetener/sugar. It's great by itself as well. I'm doing this intermittent fasting and I crave food and sweet food at night. I just bought a box of this yesterday and between my mother and I, we've already finished half the box. I can drink this and sleep with no issue because it's caffeine free. I'm so incredibly happy with this tea, I cannot even describe. The store I got it from was a bit cheaper than here - I will probably be buying 2 boxes of this tea a week. It's literally my favorite tea right now.