When you see some one give this router one star and then go on to compare it to a PC 690LR you know they just don't get it.  I see other people are having success using it for other projects, but this is made to trim off laminate or what you might call Formica, though that is just one brand name.  I'm sure you have seen it on counter tops before.  Anyone looking for a trim router knows this already but it looks like people are buying this thinking they have a multi purpose router.  I'm sure overworking this little thing is why they are getting bits stuck.