I cannot bring myself to give this a 1 star rating because it technically does what it claims to do. It does hold 5 gallons of water, it does have a spigot and the handle does support it's weight...at least for the short distances over which I've carried it. The spigot was so slow that I decided to leave it in the car when walk-in camping for mare convenient refills of a 1 gallon jug that I pack in the 1/2 mile to the camping site. I would return the item, but I didn't pay enough for it to be with the effort of a return.