Customer service is really bad.  The sheath broke after one week!  When I called Sog, I spent 45 minutes on hold then they told me the sheath is not covered under their " life time warranty" and I could buy new one for $20+shipping.  The sheath was extremely shoddy.  The knife was not well balanced and the handle is not  suitable for cold weather.  The blade is difficult to sharpen.  Just calling something SEAL does not make it a good product.  I will not be buying from this company again.