The delivery and packaging was right on time, and the product was as promised - a pair of Fiskars pruning shears.  But the utility of the product was another story.  I bought these Fiskars pruning shears and a pair of Fiskars loppers, because the brand is well-known, which I (wrongly) assumed counted for quality.  I mean, how do you get to be well-known if your product doesn't work?  Neither of them were sharp, and the blades of these little pruners ... I'm not sure how to explain this... preferred to spread sideways - path of least resistance - instead of straight through the small bush branches I was trying to prune.  I'm going to try to send both back.