I love red heart yarns but see others have sometimes said it was too rough but I just throw the skein or piece I worked on with 1-2 fabric softener sheets on warn in the dryer for less than 10 minuets and it comes out supple and soft. I believe when the yarn is rough it is that is has sat around longer in a hot warehouse as yarns I used myself and then stored in my hot garage as they sometimes felt a little rough also even though when I used it prior it was more supple and softer and I don't mind the extra step.