This must be the worst product I've ever purchased that sports the OXO label. And I've got a lot of the stuff, and have been generally satisfied with it. I needed a channel knife, wanted one where you could draw it sideways like a paring knife (instead of pulling it long-ways towards you--look at other channel knives, you'll know what I mean). This gadget cuts the raggediest, least-attractive lemon twists ever, and it's hard to pull through the rind as well. So I thought OK, it's still a good zester. And.....No-it's-not. Get a microplane, or maybe a different zester, but this one is a turd. Finally, the handle is not "comfortable," it's too hard and too big for my (fairly small but not outrageously so) hand. The whole tool is poorly designed and clumsy.