This vacuum is ridiculous.  My hubby got it for me after reading other reviews.  He thought it seemed like a great bargain.  It is a prime example of getting what you pay for.  Totally useless on carpet and nearly just as useless on hardwood.  Tried it out for about 2 minutes and realized that it is the most pathetic vacuum I've ever tried to clean with.  Sending it back.  Don't waste your time or money.  Cheap, lousy product.