We're pretty pleased with this vacuum - it cleans our rug (it's a felt-type of material so it has very little pile) and cleans our wood floors well. I like that it has 2 battery packs - we've never had the disappointment of picking the vacuum up and realizing it's out of charge. The only issue was the first time I emptied it, dust flew all over me when I removed the cup from the vacuum. Also, the screw somehow came out of our handle and won't stay in anymore so the handle is pretty much useless now until we find a nut to use. The brush got pretty wrapped up in hair, but it was easy to cut free. Overall, a solid vacuum, but nothing insanely life changing.