Once I figured how to put it together, it worked just fine. My first project was to grind chicken to make burgers. I sliced the breasts into long pieces and laid them on the blades. No sooner had I turned it on low when the job was done! I went through 3 breasts in less than 3 minutes. This is really a time saver. Too bad some others did not have such good luck. I also love the deep red color. Great purchase.