I bought this same vacuum several years ago (it was called "The Boss" back then) and it has never failed me.  Yes the tubes do come apart once in a while but it's not a problem.  I take them off to use as tubes to get behind things anyway.  The package was a Eureka box within a Amazon box and there was no damage. The vacuum head is actually an improved version with a carpet/bare floor foot pedal now, which is really great.  This vacuum may seem loud but it has the greatest suction which is adjustable by a cut out sliding valve on the elbow tube handle (good for reducing suction to keep from sucking a throw rug off the floor). I use this on my tile and wood floors along with the rugs I have laid out.  I use a Sanitaire upright for my wall to wall carpet since it has a beater bar and more suction.  The cord is Loooong which is a good thing.  The power on and off switch is durable so you can use your foot to turn it on and off.  I will now use the older one as a garage/car vacuum so I don't have to lug the new one around.